Revolutionizing Digital Signage with Eli Chmouni of Neon
In this episode of the Restaurant Technology Guides podcast, Jeremy Julian discusses the transformative journey of digital signage with Eli Chmouni, CEO of Neon. Eli shares his unique path to founding Neon, a company that simplifies digital signage for restaurants and retail with a plug-and-play approach. From his stint working at a Burger King drive-through for research to creating a solution that increases sales by up to 17%, Eli's dedication to solving customer problems is evident. The episode dives into the integration of Neon's software with POS systems, the benefits of digital signage in both customer-facing and employee-facing environments, and how Neon's ease of use and customer support set it apart in the market. Tune in to learn how digital signage can enhance operations and boost sales across various industries.00:00 Introduction to the Podcast00:22 Meet Eli, CEO of Neon00:36 The Birth of Neon01:06 Neon's Impact on Digital Signage01:28 Jeremy's Introduction and Disclaimer02:07 Eli's Background and Early Ventures02:59 Spotlight and the Digital Signage Problem04:14 Creating Pixie and the Birth of Neon05:05 Neon's Growth and Market Impact10:43 The Importance of Convenience and Support12:51 Eli's Burger King Experience14:04 Neon's Drive-Through System15:19 Challenges and Solutions in Digital Menu Boards19:48 Flexibility and Efficiency of Digital Signage21:02 Focusing on the Restaurant Space21:26 Dynamic Menu Integration with POS Systems22:24 Addressing Out-of-Stock Items23:02 Maximizing Digital Signage Impact23:54 Reliability of Digital Signage Systems25:01 Handling Internet Outages28:37 Drive-Through Innovations33:19 Expanding Beyond Quick Service Restaurants33:52 Innovations in Music and Loyalty Programs37:28 Final Thoughts and Contact Information39:02 Comprehensive Digital Solutions for Various Industries
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Building Restaurant Empires with Scott Taylor: From Law School Dropout to Industry Leader
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian sits down with Scott Taylor, CEO of R&R Brands. Scott shares his fascinating journey from being a law school dropout to becoming a successful restaurateur. He provides insights into his experiences growing brands like Walk-Ons and Party Foul, discusses the structure and purpose of R&R Brands, and outlines his vision for helping other restaurant groups succeed. Scott also delves into common pitfalls for new restaurateurs, how to create value in casual dining, and the role of technology in enhancing customer experience. Listeners interested in franchising, restaurant growth, and brand building will find this episode particularly enlightening.00:00 Introduction and Episode Overview01:33 Meet Scott Taylor: From Law School to Restaurant CEO03:19 Scott's Journey: From Marriott to Beef O'Brady's05:50 Building Walk-Ons and Party Foul07:38 The Birth of R&R Brands13:14 Strategic Partnerships and Future Plans18:35 Common Pitfalls for Restaurant Founders21:26 Exploring R&R's Restaurant Concepts24:16 Exploring Nashville Hot Chicken and Boozy Slushies24:56 Expanding to College Campuses and Airports25:33 Walk-Ons: The Ultimate Sports Bar Experience27:09 The Future of Casual Dining29:10 Enhancing Restaurant Experiences with Technology31:32 Creating Value and Unique Dining Experiences35:41 The Story Behind Rhythm and Rooster36:59 R&R's Unique Approach to Restaurant Partnerships39:40 Cultural Alignment and Future Growth43:37 Staying Connected and Future Plans
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Transforming Restaurant Operations with Smart Energy Management: Insights from Powerhouse Dynamics
In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts Jay Fiske, President of Powerhouse Dynamics. They discuss the impact of smart energy management on restaurant operations, with insights on how IoT and AI technology are revolutionizing areas from HVAC systems to fryers. Jay explains how these technologies reduce costs, waste, and maintenance issues. He dives into the specifics of HVAC and refrigeration management, emphasizing the importance of proactive maintenance and data-driven decision-making. The discussion also covers cooking equipment, particularly fryers, and how data can optimize oil use and quality. Jay shares the importance of automating repetitive tasks to allow restaurant staff to focus on more value-added activities. Additionally, the potential for AI in predictive maintenance and energy demand management is highlighted. The episode concludes with a call to restaurant operators to consider IoT solutions for efficiency and cost savings.00:00 Power House Dynamics00:14 Introduction and Welcome01:24 Meet Jay Fiske: Background and Career Journey03:10 Powerhouse Dynamics: From Energy Sensors to Food Service Solutions05:49 Revolutionizing Restaurant Operations with IoT07:12 Deep Dive: HVAC and Refrigeration Management11:01 Automation and Efficiency in Food Service13:33 Real-Time Data and Predictive Maintenance17:07 Retrofitting Existing Equipment with IoT19:26 Balancing Oil Usage with Data19:56 Importance of Filtration in Fryers20:36 Sophisticated Metrics in Frying Operations22:28 Monitoring Water Usage24:48 Energy Management in Food Service37:00 The Role of AI in Energy Management38:53 Conclusion and Contact Information
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Revolutionizing Restaurant Operations with AI-Powered Video Analytics
In this episode of the Restaurant Technology Guys podcast, Jeremy Julian sits down with Brock Weeks, CEO of Savvy, to discuss groundbreaking AI video analytics transforming multi-site restaurant operations. Brock explains how Savvy helps brands unlock valuable insights from video data, covering speed of service, guest experiences, staff performance, and delivery efficiency. They delve into the evolution of video systems from liability tools to essential business intelligence assets, emphasizing the importance of integrating video data with other business systems for full operational visibility. By addressing common challenges such as fragmented data and leveraging AI for actionable insights, the episode provides a comprehensive guide for restaurant operators looking to enhance their operations with technology.00:00 Savi00:14 Introduction and Guest Introduction02:18 Brock's Background and Savvy's Mission03:18 The Evolution of Video Technology03:40 Challenges in Offline Retail05:50 The Power of AI and Video Data09:55 Current State of Video Systems in Restaurants17:30 Business Use Cases for Video Data21:24 Understanding Data Centralization21:50 Identifying and Solving Operational Issues22:55 Enhancing Guest Experience with AI24:30 Revolutionizing Store Operations with AI26:26 The Future of AI in Retail30:08 Implementing AI Solutions in Your Business36:11 Connecting with Savvy for AI Solutions
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Unlocking Restaurant Profitability with Chip Klose
In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian dives into the intricacies of restaurant profitability with special guest Chip Klose, a bestselling author and host of the Restaurant Strategy Podcast. Chip shares his journey from theater to fine dining and emphasizes that profitability is the key measure of success in the restaurant business. He discusses the biggest challenges in achieving profitability, including managing revenue, cost of goods sold, and labor—all moving targets. Chip provides practical insights into operational strategies, marketing techniques, and customer retention methods to help restaurant owners enhance their profit margins. Listeners will learn how to implement effective systems, evaluate menu items, and ensure repeat business to drive overall growth and stability in their restaurants.00:00 Restaurant Strategy01:05 Introduction and Guest Background01:53 The P3 Mastermind Program04:13 Ideal Audience for P3 Mastermind07:15 Challenges in Restaurant Profitability13:53 Understanding Revenue Growth18:22 Marketing Strategies for Restaurants22:22 Engaging Customers from the Start23:23 Creating Repeat Customers24:16 Data Acquisition Importance26:21 Personal Touch in Hospitality30:43 Managing Prime Costs34:29 Optimizing Menu and Labor37:56 Final Thoughts and Free Gift
À propos de The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.comJeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.
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