Enhancing Restaurant Digital Experiences with House of Giants
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39:33
Innovating Kids' Menus: A Revolution in Family Dining
In this episode of The Restaurant Technology Guides podcast, host Jeremy Julian speaks with the founders of Kids Menu, Herman and Chrissy, to discuss their innovative platform aimed at transforming the children’s dining experience. Kids Menu provides restaurants with customizable, entertaining, and on-demand kids menus that capture children's interest, allowing families to have a more pleasant dining experience. They delve into the ease of use of their platform, which is inspired by tools like Canva, and discuss the business impact of engaging kids menus on restaurant revenue. The founders also share their long-term vision, including gamification, loyalty programs, and enhanced community connectivity. This episode offers valuable insights for restaurant operators seeking to enhance family dining experiences.00:00 Kids Menu00:52 Introduction and Welcome01:17 Meet the Founders: Background and Experience02:12 Introducing KidsMenus.com04:02 The Problem with Traditional Kids Menus04:26 How KidsMenus.com Solves the Problem11:47 Ease of Use and Quick Setup18:15 Affordability and Market Research20:44 Impact on Business and Customer Stories28:44 Legal Risks and Brand Integrity33:19 Future Vision and Roadmap35:24 Conclusion and Final Thoughts
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36:07
Innovating Restaurant Training with Wisetail: An In-depth Look at Employee Enablement
In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian interviews Kat Claypool from Wisetail, a leader in learning management systems for the restaurant industry. Kat discusses her career journey and the pivotal role Wisetail plays in improving restaurant operations through its employee enablement platform. The conversation covers Wisetail’s comprehensive tools, including learning management systems, operational checklist tools, and newly integrated content management systems resulting from their acquisition of Player Link. Emphasizing the importance of micro-training and tailored solutions for frontline workers, they explore how Wisetail aids in consistency, retention, and data-driven decision-making. Jeremy and Kat also delve into the advantages of tech consolidation, accessibility on multiple device platforms, and the impact of AI in enhancing training content. This episode offers valuable insights into how Wisetail is transforming the restaurant industry's approach to employee training and operational efficiency.00:00 Wisetail01:15 Introduction and Welcome01:27 Meet Kat from Wisetail03:05 What is Wisetail?05:06 The Importance of Micro Training09:16 Hybrid Training and Real-Time Support26:09 Tech Consolidation and Operational Efficiency30:35 Conclusion and Contact Information
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34:08
Reintroducing Tony Roma's: CEO Mina's Vision for Growth and Innovation
In this episode of the Restaurant Technology Guys podcast, Jeremy Julian is joined by Mina, the CEO of Tony Roma's. The discussion covers Mina's unique journey from an attorney conducting due diligence during the 2020 pandemic to becoming the permanent CEO in 2023. Mina shares her vision for revitalizing the beloved brand, focusing on menu innovation, expanding both domestically and internationally, and appealing to Gen Z and Millennials. The conversation highlights the brand's resilience, the importance of social media and influencer marketing, and the flexible support system provided to franchisees. Tune in to learn about Mina's strategy to reintroduce Tony Roma's to a new generation while preserving its cherished legacy.00:00 Tony Roma's01:01 Introduction and Welcome01:23 Meet the New CEO of Tony Roma's01:56 Journey to Becoming CEO03:10 Challenges and Achievements04:28 Revitalizing the Tony Roma's Brand07:55 Explaining the Tony Roma's Experience09:53 Innovations and Menu Updates13:45 Franchisee Relations and Flexibility17:13 Creating Memorable Experiences19:52 Social Media and Marketing Strategies23:05 Future Growth and Expansion Plans27:08 Conclusion and Final Thoughts
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28:53
Sustainable Growth and Modern Strategy: Pollo Campero's U.S. Market Expansion
In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes back a returning guest from Pollo Campero. They discuss sustainable growth, entering new markets, and engaging guests through modern platforms. The guest, Pollo Campero’s VP of Franchise Development, shares insights on brand expansion, customer experience, and leveraging technology. They delve into the brand's strategic efforts during the pandemic, including implementing a mobile app, optimizing kitchens, and expanding customer experience programs. The episode highlights Pollo Campero’s growing presence in the U.S., their marketing strategies to connect with younger generations, and the importance of supply chain logistics. The conversation also touches on the integration of automation and AI in their operations and the significance of maintaining strong supplier relationships.00:00 Audio Pollo Campero00:59 Introduction and Welcome01:30 Guest Background and Experience02:27 Brand Evolution and Growth06:39 Unique Dining Experience09:54 Market Expansion Strategy14:17 Supply Chain and Distribution17:20 Engaging Younger Demographics22:22 Customer Experience and Feedback24:46 Pandemic Impact and Recovery29:47 Technology and Innovation35:04 Long-term Vision and Partnerships37:30 Conclusion and Contact Information
À propos de The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.comJeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.
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