The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

00:00 Introduction to Restaurant Technology and Ken's Background
03:39 Understanding Winbrands and Its Evolution
07:55 Commonalities Across Industries: Insights from IT
12:37 Navigating Change Management in IT
16:30 Addressing Shadow IT: Definitions and Challenges
19:42 Building Relationships to Manage Shadow IT
24:02 Collaborative Problem Solving Across Departments

00:00 Introduction to Scale Social AI
03:20 The Birth of Scale Social AI
05:50 Authenticity in Marketing
09:33 AI in Content Creation
12:28 Data-Driven Marketing Strategies
17:46 User Experience and Content Quality
19:50 Leveraging User-Generated Content
21:13 Targeting and Localized Marketing Strategies
25:28 Hyper-Personalization in Advertising
30:54 Quality Control Through User-Generated Content
33:28 The Future of Influencer Marketing

00:00:15 Introduction to the Episode
00:00:24 Guest Introduction: Hardy Singh
00:00:42 Linga's Unified Platform
00:02:32 Hardy's Role at Linga
00:05:28 Linga's Mission and Expansion
00:07:20 Linga's POS Platform
00:14:00 Retail Transformation
00:16:11 Technology and Innovation
00:27:18 Linga's Product Evolution
00:28:57 How to Learn More About Linga

00:00 Introduction to Restaurant Technology and Data Intelligence
02:57 The Challenges of Fragmented Restaurant Data
05:36 The Role of AI in Restaurant Management
08:31 Real-World Applications of Livelytics
11:17 Leading vs. Lagging Indicators in Restaurant Analytics
13:56 Integrating Multiple Data Sources for Insights
17:08 The Importance of Quick Implementation
19:56 Ad Hoc vs. Canned Reporting in Restaurant Analytics
22:48 Ensuring Data Accuracy and Trust in AI
25:44 Competitive Advantage through Data Intelligence
28:21 Conclusion and Call to Action

In this episode, we highlight the top 10 most loved and impactful episodes of 2025, based on both personal enjoyment and audience engagement on YouTube and audio podcasts. Featuring industry experts and groundbreaking companies, we discuss technological advancements and strategic insights in the restaurant industry. Highlights include Bill Lindsay from Cogswell on AI-driven inventory management, EveryBite's smart menu technology for dietary preferences, House of Giants' digital ordering innovations, and more. The episode celebrates the successes of 2025 and looks forward to more exciting content and innovations in 2026, encouraging listeners to subscribe and suggest future guests.
00:00 Introduction and Overview
00:52 Episode 1: Bill Lindsay from Cogswell
04:42 Episode 2: EveryBite's Innovative Solution
07:52 Episode 3: House of Giants' Digital Transformation
10:45 Episode 4: Matt's Human-Centric Leadership
13:44 Episode 5: Mellow Mushroom's Guest Experience
16:49 Episode 6: Poke Works' Hawaiian Cuisine
19:16 Launching Hawaiian Hot Plates
19:29 Explosive Growth of Rewards Program
20:21 Pollo Campero's US Expansion
23:21 RTI's Energy Management Innovations
26:30 TechRyde's Seamless Integration
29:57 Wisetail's Learning Management
33:48 Wisk's Inventory Management Solutions
36:23 Conclusion and Future Episodes