Zebra Blog and Podcast

Increasingly, healthcare workers are facing the threat of workplace violence. In fact, studies have shown that healthcare workers are five times more likely to be assaulted than any other profession. And recent incidents have turned deadly, with some healthcare workers losing their lives while trying to care for the rest of us and our families.

Every day, your frontline workers navigate a complex world of tasks. They operate vehicles on highways, forklifts in warehouses, and equipment on airport tarmacs. In all these environments, a common, persistent risk exists right in the palm of their hands. The constant ping of a mobile device presents a powerful temptation, one that pulls focus away from the critical job at hand. This challenge affects nearly every organization that relies on a mobile workforce, creating significant safety and liability concerns that demand a modern solution.

For the final episode of our podcast series, my conversation with FedEx moved beyond the hype and into the reality of building the automated facility of the future. Their approach is not about a single giant leap but a series of deliberate, incremental steps. It’s a journey that requires a harmonious integration of automation, advanced industrial scanning, machine vision, and AI to create a truly data-powered environment.

In the second episode of our podcast series, I spoke with the team at FedEx about how they are mastering this crucial touchpoint. Their innovative Picture Proof of Delivery feature directly addresses the customer’s need for peace of mind. By providing a quick photo of the delivered package, they offer instant visual confirmation and accountability. The customer no longer has to wonder; they can see for themselves that their order arrived safely.

In logistics, what you can’t see can hurt you. Every moment a package is unaccounted for between scans represents a blind spot, a gap in the story of its journey. For a global leader like FedEx, operating at a scale of millions of packages a day, these gaps create operational friction and prevent the kind of flawless visibility their customers expect. How do you find a way to see everything, everywhere, all at once?