Episode 62: Insurance Trends: How AI-Powered ERP is Transforming the Insurance Industry
In this episode of The Future of ERP, Gaye Bingul, SAP Insurance Industry Lead, and Javier Gil, Head of Global Insurance & Reinsurance at SAP, discuss how the future of insurance relies on AI-powered ERP systems that unify all types of data-structured, unstructured, SAP, and non-SAP-to unlock deeper insights into customers and climate risks. They highlight key challenges insurers face, including complex global data privacy regulations, the growing aging population (“silver segment”), and a widening skills gap due to retiring experts and difficulty attracting new tech talent. Gaye and Javier emphasize how insurers can leverage connected devices, wearables, and AI-driven analytics to offer personalized health and wellness services that help the aging population stay healthy and independent while driving innovation and growth. Listeners gain insight into why digital transformation and advanced ERP solutions are critical for navigating regulatory demands and demographic shifts in the insurance industry.
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Episode 61: Telecom Industry Trends: ERP, 5G, AI, and the Road to 6G
In this episode of the Future of ERP, Sandeep Chowdhury, Senior Director in SAP’s Telecommunications Industry Business Unit, discusses how the telecom industry is evolving with advanced ERP systems to support Industry 4.0, 5G adoption, and smarter networks. He explains how emerging technologies like 6G and AI are transforming network operations and customer experiences. Sandeep also explores telecom’s influence on other sectors, regulatory challenges, and the increasing importance of AI in automation and fraud prevention. Sustainability is a key theme, as he addresses energy use, e-waste, and circular economy efforts. Overall, Sandeep reveals how telecom is balancing innovation and environmental responsibility to shape the future of connectivity.
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Episode 60: Will Cloud ERP, AI And Sustainability Converge For Success In 2025?
What does the future hold for businesses striving for success? This episode explores the convergence of Cloud ERP, Artificial Intelligence, and sustainability, and how these elements are reshaping the business landscape. Peter Pluim discusses how businesses can harness data for sustainability insights, AI-driven automation, and process optimization. Discover how a connected enterprise can make informed choices within its supply chain, balancing price, delivery speed, and environmental impact. Learn how AI is transforming the user experience and driving the need for integrated suites that break down traditional application silos. Gain insights on navigating complex trade-offs, making better decisions through enhanced visibility, and empowering stakeholders with informed choices.
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Episode 59: The Future of Manufacturing Trends: AI, Cloud ERP, and Sustainability
In this episode, joined by SAP's Judy Cubiss, we delve into the key manufacturing trends of 2025 and explore the transformative role that AI and digitization play in shaping the industry. Discover how digitization and AI are revolutionizing the industry by streamlining solution integration, facilitating efficient data transfer, and providing essential information to workers across the ecosystem. Gain insights into the challenges and opportunities presented by globalization, uncertainty, and resource scarcity, and learn how industrial manufacturers are adapting to these forces.
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Episode 58: Proactive Cybersecurity Strategies for the Cloud Era with Lalit Patil
In this episode, SAP’s Lalit Patil explores the impact of AI on cybersecurity within cloud ERP. It emphasizes the need for agile business transformation, sustainability, and robust security. The discussion includes cybersecurity strategies like zero trust, and AI's role in threat detection/response. The speaker highlights balancing AI benefits with data integrity risks, advocating for proactive, AI-enabled security measures to protect sensitive business data in the cloud.
The Future of ERP podcast is a show hosted by thought leader and evangelist Richard Howells, and marketer and blogger in the area of ERP and Supply Chain, Oyku Ilgar.