The Future of ERP

Cloud ERP is reshaping how organizations manage risk. In this episode with EY, we explore why security, governance, and AI must be built into ERP transformation from day one, not added later.

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As organizations accelerate their move to cloud ERP, managing risk is becoming less about reacting to issues and more about designing secure, resilient processes from the start. In this episode, EY's Natalie Freedline and Dan Crawley discuss how cloud transformations are reshaping risk management, from understanding the shared responsibility model to embedding security, governance, and automated controls early in every implementation.

The conversation explores why successful ERP transformations depend as much on people, processes, and clear ownership as they do on technology. The speakers explain how organizations can strengthen governance, prepare teams for change, and build trusted data foundations that support long-term business resilience.

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Download Episode Transcript⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Useful Links:
 ⁠SAP Cloud ERP⁠
SAP-EY Allience
5 common compliance myths when moving to S/4HANA
The role of governance in Continuous Controls Monitoring enablement
Disclaimer: The views reflected in this video are the views of the author and do not necessarily reflect the views of the global EY organization or its member firms.

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Guest 1: Dan Crawley, SAP Security and Identity Architect at EY
Dan Crawley is an SAP Security and Identity Architect with more than 15 years of experience providing strategic leadership and delivering scalable, maintainable solutions in application security and identity management within the SAP ERP space. Having delivered complex implementations and enterprise transformations across many different industries, he enjoys the challenges of learning new technologies and implementing them to provide more compliant and efficient solutions. 

Guest 2: Natalie Freedline - Principal, Technology Consulting, Ernst & Young LLP | EY - Global
Natalie has more than 18 years of Technology consulting experience serving Industrial Products and Consumer Products clients undergoing transformations. Starting her career in audit, Natalie has a wide range of experience assisting clients with SAP and Oracle process and controls enablement/optimization, application security, business transformation, governance, risk and compliance (GRC) technology enablement and enterprise risk management (including IT risk). 

Natalie has delivered strategic programs for SAP S/4 HANA transformations and specializes in quantifying the business case to drive efficiencies and lower the cost of compliance through analytics and monitoring, security and GRC technologies.
In addition to helping clients deploy risk and compliance programs, Natalie holds a leadership role managing the Risk Technology team focused on SAP of over 100 resources to streamline growth, collaboration, knowledge sharing and improve the quality of engagement delivery.

Host 1: Richard Howells, SAP
Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Follow Richard Howell on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Host 2: Oyku Ilgar, SAP
Oyku Ilgar is a marketer and thought leader specializing in SAP’s digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.

Follow Oyku Ilgar on ⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠SAP Community⁠⁠⁠⁠⁠⁠⁠

Moving ERP to the cloud doesn’t mean security becomes someone else’s problem. Discover how leading organizations balance shared responsibilities, AI-powered monitoring, and cyber resilience to protect the business around the clock.

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As ERP systems become the digital core of modern enterprises, security can no longer be treated as an afterthought. In this episode, EY’s Michelle DeLiberty joins Richard Howells and Öykü Ilgar to explore 24/7 security monitoring, the realities of the shared responsibility model, and the growing impact of AI on cybersecurity. Learn where organizations often get security ownership wrong, how to improve cyber resilience, and what the future of ERP security looks like.

⁠⁠⁠⁠⁠⁠⁠⁠⁠Download Episode Transcript⁠⁠⁠⁠⁠⁠⁠⁠⁠

Useful Links:
 SAP Cloud ERP
EY-SAP Alliance

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Guest: Michelle DeLiberty, EY

Host 1: Richard Howells, SAP
Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Follow Richard Howell on ⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠⁠⁠

Host 2: Oyku Ilgar, SAP
Oyku Ilgar is a marketer and thought leader specializing in SAP’s digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.

Follow Oyku Ilgar on ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠SAP Community⁠⁠⁠⁠⁠⁠

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Key Topics: Cloud ERP, Cybersecurity, Security Monitoring, Shared Responsibility Model, SAP Security, AI Security, Cyber Resilience, Cloud Security, ERP Transformation, Risk Management, Identity Access Management, Threat Detection, Security Operations, Incident Respo.

What if your ERP is secure… but still costing you millions? As AI and automation reshape enterprise systems, hidden gaps in security models can quietly undermine control, integrity, and trust.

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As ERP systems become the backbone of highly connected, AI-driven ecosystems, traditional security models are no longer enough. In this episode, PwC’s Stuart Light explores why organizations must rethink security as a proactive, holistic discipline, focused on data integrity, ecosystem-wide access, and closing hidden gaps that can silently erode business value.

⁠⁠⁠⁠⁠⁠⁠⁠Download Episode Transcript⁠⁠⁠⁠⁠⁠⁠⁠

Useful Links:
 
⁠⁠⁠⁠⁠SAP Cloud ERP⁠⁠⁠⁠⁠

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SAP S/4HANA Cloud ERP: ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠

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Guest: Stewart Light, PwC

Host 1: Richard Howells, SAP
Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Follow Richard Howell on ⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠⁠

Host 2: Oyku Ilgar, SAP
Oyku Ilgar is a marketer and thought leader specializing in SAP’s digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.

Follow Oyku Ilgar on ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠SAP Community⁠⁠⁠⁠⁠

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Key Topics: ERP security, cloud ERP, SAP, S4HANA, cybersecurity, identity access management, least privilege, AI, digital workers, ERP transformation, enterprise risk, access control, data integrity, ecosystem security, compliance

Will AI replace auditors? This episode explores how AI is transforming auditing, why human judgment remains critical, and what the future of ERP and audit looks like in an AI-driven world.

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This episode explores the impact of AI on auditing, from automation of routine tasks to its role in shaping controls and decision-making. It examines trust, regulation, and current adoption challenges, while emphasizing the continued importance of human judgment. The discussion also looks ahead to how AI will influence audit efficiency, workforce evolution, and the future of ERP within an integrated, intelligent ecosystem.

⁠⁠⁠⁠⁠⁠⁠Download Episode Transcript⁠⁠⁠⁠⁠⁠⁠

Useful Links:
 
⁠⁠⁠⁠SAP Cloud ERP⁠⁠⁠⁠
www.ey.com

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SAP S/4HANA Cloud ERP: ⁠⁠⁠LinkedIn⁠⁠⁠

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Guest: Shaylin Moodley, Ernst & Young LLP
Shaylin is a SAP security, risk and controls leader who acts as a guardian of audit success for SAP‑heavy organisations. He partners with CFOs, CIOs, CROs and assurance leaders to cut the cost of compliance, assure complex SAP S/4HANA programmes, and design roles, SoD and controls that stand up to regulator and auditor challenge, particularly through audit rotation, heightened scrutiny and early AI adoption. Being an IT External Auditor for a range of the FTSE 250 with one hat, allows him to advise other organisations on what an external auditor marks against when designing controls whilst he wears his second hat.
 
With over 10+ years across all four Big Four firms, he has supported a number of clients in financial services, utilities, energy, manufacturing and consumer, navigating go lives securely, avoiding year‑end surprises and landing “no repeat findings” on critical IT and programme level controls.

Host 1: Richard Howells, SAP
Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Follow Richard Howell on ⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠

Host 2: Oyku Ilgar, SAP
Oyku Ilgar is a marketer and thought leader specializing in SAP’s digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.

Follow Oyku Ilgar on ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ and ⁠⁠⁠⁠SAP Community⁠⁠⁠⁠

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Key Topics: AI in auditing, ERP, external audit, cybersecurity, AI adoption, controls and compliance, audit automation, SAP, digital transformation, enterprise systems, risk management, governance, auditors role, AI governance, business technology, intelligent automation, The Future of ERP, SAP Podcasts

Why generic AI fails in ERP and how industry-specific intelligence unlocks real value. PwC’s Frank Ruland shares use cases, integration challenges, and what’s next for AI-powered, future-ready ERP systems.

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In this episode, Richard Howell speaks with PwC’s Frank Ruland about the shift from generic AI to industry-specific intelligence in ERP. They unpack why context is critical, explore real-world use cases in manufacturing and retail, and discuss integration, adoption, and data challenges. The episode closes with a forward look at agentic AI, robotics, and how ERP remains the foundation for future innovation.

⁠⁠⁠⁠⁠⁠⁠⁠Download Episode Transcript⁠⁠⁠⁠⁠⁠⁠⁠

Useful Links:
 
⁠⁠⁠⁠⁠SAP Cloud ERP⁠⁠⁠⁠⁠

Follow Us on Social Media!
SAP S/4HANA Cloud ERP: ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠

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Guest: Frank Ruland, Director Industries and Innovation, PwC Deutschland
Frank Ruland leads Industries and Innovation topics globally within PwC’s SAP alliance organization. In this capacity he is responsible for strategic innovation topics across PwC’s alliance with SAP, from Business AI, Cloud ERP and Business Data Cloud to industry differentiation. He works closely with experts across the PwC network in industries, technology, data and AI and ERP/Digital transformstion. And with other technology alliance partners in the SAP ecosystem. 
 
Prior to joining PwC, Frank has been working with SAP directly and in various roles in consulting, product management, business development, and partner management with a special focus on industries, supply chain, and purchasing as well as M&A and alliance topics for more than 20 years. 

And if you want to go back further in history, Frank also worked in the automotive industry at the interface between IT and business departments. 
 
In parallel to his corporate career, Frank subscribes to life-long learning and he received his Executive MBA degree from Mannheim Business School and ESSEC in Paris. 
 
You can follow Frank on social media at https://de.linkedin.com/in/frankruland

Host 1: Richard Howells, SAP
Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Follow Richard Howell on ⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠ and ⁠⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠⁠

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Key Topics: ERP, enterprise resource planning, industry AI, domain specific AI, SAP, PwC, digital transformation, predictive maintenance, retail analytics, manufacturing AI, business processes, AI in ERP, enterprise AI, automation, data integration, agentic AI