Episode 66: Banking Trends: Embracing AI for the Future of Financial Services
This episode examines how digital transformation, cloud migration, and AI are shaping the future of banking and ERP. It opens with an overview of the most significant trends for 2025, highlighting the shift to digital-first strategies and the growing reliance on cloud solutions. Falk Rieker discusses the challenges banks face in understanding customer needs, building loyalty, and managing data complexity. The conversation covers practical examples of AI integration in banking, explores strategies for effective data management, and considers how banks can differentiate themselves in a competitive landscape. The episode concludes with advice for leaders on navigating business transformation and enhancing user experience in financial services.
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Episode 65: From Legacy to Leading Edge: How Cloud Solutions Empower Business Success
This episode explores how technology and business truly come together to drive meaningful change, focusing on the shift from on-premise to cloud ERP. You’ll hear how companies are breaking free from outdated systems, overcoming technical debt, and embracing more agile, modular approaches to stay ahead in a fast-changing world. The conversation unpacks common myths about security and customization, explains why cloud ERP offers greater trust and flexibility, and highlights the priorities today’s CIOs are setting to future-proof their organizations. With insights on continuous innovation, compliance, and keeping your business unique, this discussion will leave you rethinking what’s possible for the future of work.
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Episode 64: The Top Trends, Challenges and Opportunities for ERP: AI, Data and Applications
SAP’s Lauren Husum, Vice President of Product Marketing for SaaS ERP, dives into the evolving landscape of ERP systems. Lauren explains why ERP remains the heart of organizations, serving as a critical foundation for innovation rather than becoming obsolete. She highlights three key trends shaping the future of ERP: the integration of AI, the importance of smart data, and the continued evolution of ERP applications.
Lauren explains how AI is revolutionizing business processes by enhancing decision-making, boosting operational efficiency, and increasing employee productivity. SAP’s approach to AI emphasizes relevance, reliability, and responsibility, ensuring AI solutions are embedded in enterprise applications, trained on extensive business data, and developed with strong ethical standards. She stresses that AI’s success depends on high-quality, harmonized data across systems, which ERP platforms uniquely provide.
Ultimately, the episode underscores that ERP is not dead but evolving into a powerful enabler of digital transformation. Organizations that leverage ERP combined with AI and smart data will unlock greater agility, efficiency, and growth in the years ahead.
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Episode 63: Top Trends Reshaping Oil, Gas, and Energy Industry
SAP's Brent Potts discusses five key trends shaping the sector in 2025. Companies are balancing traditional hydrocarbon production with investments in renewables like wind, solar, and hydrogen, recognizing that oil will remain vital for decades. Decarbonization efforts, including carbon capture and biofuels, are accelerating under pressure from stakeholders. The industry is also adopting standardized cloud ERP systems to improve efficiency, focusing AI on automating complex processes. Finally, collaboration and partnerships are crucial as companies navigate this complex transition, driving innovation and resilience in a rapidly changing energy landscape.
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Episode 62: Insurance Trends: How AI-Powered ERP is Transforming the Insurance Industry
In this episode of The Future of ERP, Gaye Bingul, SAP Insurance Industry Lead, and Javier Gil, Head of Global Insurance & Reinsurance at SAP, discuss how the future of insurance relies on AI-powered ERP systems that unify all types of data-structured, unstructured, SAP, and non-SAP-to unlock deeper insights into customers and climate risks. They highlight key challenges insurers face, including complex global data privacy regulations, the growing aging population (“silver segment”), and a widening skills gap due to retiring experts and difficulty attracting new tech talent. Gaye and Javier emphasize how insurers can leverage connected devices, wearables, and AI-driven analytics to offer personalized health and wellness services that help the aging population stay healthy and independent while driving innovation and growth. Listeners gain insight into why digital transformation and advanced ERP solutions are critical for navigating regulatory demands and demographic shifts in the insurance industry.
The Future of ERP podcast is a show hosted by thought leader and evangelist Richard Howells, and marketer and blogger in the area of ERP and Supply Chain, Oyku Ilgar.
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