The Policy Paradigm Shift: From Abuse Prevention to Rewarding Good Customers
If you could differentiate between policy abusers and good customers, what would you be willing to offer those customers you trust? Riskified’s policy abuse expert Eyal Elazar walks us through the unique challenges of policy abuse, and how a shift in merchants’ mindset can allow them to deliver better experiences to good, profitable customers.
--------
22:04
Jingle Bells, BOPIS Sells, CX All the Way w. Sucharita Kodali
The holiday season is finally here, so we sat down with guest speaker Sucharita Kodali, VP and principal analyst at Forrester Research, to discuss trends and trepidations. Join us to hear Sucharita’s take on navigating the supply chain crisis, balancing in-store and online channels, and which payment options customers really care about. For more info, download Riskified's 2021 Holiday Report: https://bit.ly/3DuxON6
--------
23:16
Ready for Takeoff: Innovating Payments for the New Digital Traveler
Welcome back to The Full Cart! For the first episode of the season, we spoke with IATA’s Head of Payment Facilitation Solutions, Amine Boulaghmen, about payments in the post-COVID airline industry. Amine walks us through the changing payment preferences of consumers, why it’s important for airlines to adapt - and what’s required of them to successfully do so. For a deeper dive into the rapid digital transformation across the airline industry, download a free copy of our report » https://bit.ly/2WwMOtr
--------
22:16
Unwrapping Holiday Shopping Trends in the COVID Era
In the final episode of our first season, we sit down with Director of Insights Emilie Grunzweig to discuss how to approach the task of predicting the upcoming holiday season in an extraordinary year such as this one. Join us to learn about the three new customers you’ll meet this winter, which products and services are going to be in high demand, and why fraud will be even harder than usual to detect. For a deeper dive into our insights, download your complimentary copy of our holiday report » bit.ly/3n4bbGQMusic: purple-planet.com
--------
24:22
Draw Me an Algorithm: Design’s Role in Understanding Technology
We sat down with Head of Design Tom Reznikov to understand the potential - and the challenges - of designing for tech. Listen as she takes us through how brands evolve visually, why illustration is making its comeback specifically in the tech sector, and what made Riskified's design team completely overhaul its illustration language.Plus, read Tom’s blog post about the recent overhaul of Riskified’s illustration language here.Music: https://www.purple-planet.com/
Dive into the eCommerce landscape with insights about consumers, merchants, and the fraudsters that come between them. From Riskified, the award-winning eCommerce solution that increases revenue, manages risk and enhances customer experience.