Digital Supply Chain Talk for SME's

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Summary
In this episode, Matt Flanagan breaks down one of the biggest patterns BlueHub sees across projects: rushing into new systems without proper preparation.
Drawing on real examples from recent client work, he explains why most projects don’t fail because of the software — they fail because the groundwork isn’t done.
Matt covers the decisions that should be made before speaking to vendors or consultants, the realistic timelines for change, and what good preparation actually looks like.
Key themes this episode:
• The rush to change – why pressure and pain drive bad decisions
• Building requirements – what your current system does well and where it falls short
• Setting realistic timeframes – why 30 days isn’t enough
• Involving the right people early – ownership, capacity and alignment
• Vendors vs consultants – understanding who does what
• The importance of clean data and cross-vendor coordination
Listen if you’re:
• Planning to change systems in 2025
• Feeling pressure to move fast but unsure where to start
• Involved in scoping or leading an implementation project
Next up:
Episode 3 – Post-Go-Live Drift: Keeping Momentum Once the System’s Live.
Connect & resources:
🔗 Follow Matt Flanagan on LinkedIn

🔗 Visit bluehub.co.uk
for insights and future sessions
🔗 Register for the BlueHub Cin7 Core 2025 Features Review webinar
Your host is Matt Flanagan.

Got a question for him reach out at [email protected]

Send us a text
Summary
After almost a year away from the mic, Matt Flanagan returns with a new season of On the Ground — shorter, sharper episodes sharing what the BlueHub team are really seeing inside UK product-based businesses.
In this opener, Matt recaps a busy year: a new BlueHub HQ, a partner award at the Cin7 Summit in Denver, the Xero Roadshow, and dozens of conversations with manufacturers, wholesalers, distributors, and e-commerce teams.
One theme stands out everywhere: choice without clarity.
The ecosystem has exploded — Shopify, Xero, Cin7 Core, 3PLs, AI tools — all powerful, but increasingly overwhelming for businesses who don’t have clear requirements, ownership, or selection criteria.
Matt outlines the key pain points BlueHub are seeing on the ground and previews how future episodes will unpack each one in practical detail:
• Ecosystem overwhelm – more options, less clarity
• Poor preparation before change
• Misalignment after growth
• Post-go-live drift
• Ownership & educational gaps
• Integration and data fracture
• Vendor sprawl & lack of platform strategy
Listen in if you’re …
• Exploring new systems or integrations and unsure where to start
• Already live on Cin7 Core or Xero but not getting full value
• Feeling the weight of too many tools and too little direction
Next up:
Episode 2 – Preparing for Change: How to Get It Right Before You Start.
Upcoming webinar:
Join Matt Flanagan and the team for the BlueHub Cin7 Core New Features Review for 2025 – a 45-minute live session covering the latest updates, what they mean in practice, and how to make them work for you.
👉 Register here

Connect & Resources:
🔗 Follow Matt Flanagan on LinkedIn

🔗 Visit bluehub.co.uk
for insights and future sessions
Outro:
“Until next time — build systems that scale with you, not against you.”
Your host is Matt Flanagan.

Got a question for him reach out at [email protected]

Send us a text
In this episode of Digital Supply Chain Talk, hosts Matt Flanagan and Callum Wagstaff discuss their experiences at the CIN7  Partner Summit and other recent events. They share insights on networking, product updates, and the importance of personal connections in the digital supply chain space. The conversation highlights key developments in CIN7 's offerings, including AI integration and intelligent document recognition, and reflects on the value of community engagement among CFOs and industry partners. The episode concludes with thoughts on future events and the importance of building relationships in the industry.

Takeaways
Connecting personally enhances collaboration and understanding.
Attending events provides insights not available through marketing.
Product updates at CIN7 were more cohesive this year.
The altitude in Denver affected our energy levels significantly.
CIN7 Pay will allow payments directly within the inventory system.
Intelligent Document Recognition will save time for businesses.
AI integration in CIN7 will help make informed decisions.
Networking is as valuable as product information at events.
CFOs play a crucial role in project success and clarity.
Community engagement is essential for ongoing industry relationships.
Chapters
00:00 Introduction and Event Overview
03:00 Insights from the CIN7 Partner Summit
05:59 Key Product Updates from CIN7 
11:57 Exploring AI and Intelligent Document Recognition
17:54 Networking and Community Building
24:11 Reflections on CFO Engagement and Reporting
30:03 Conclusion and Future Events

If you have any questions at all please don't hesitate to get in touch. 
https://bluehub.co.uk/contact
Your host is Matt Flanagan.

Got a question for him reach out at [email protected]

Send us a text
In this conversation, Matt Lowry from ApprovalMax discusses the history and features of the approval workflow software. ApprovalMax was founded in 2014 and is integrated with accounting systems like Xero, QuickBooks Online, NetSuite, and CIN7 Core. The software allows for multi-step, multi-tiered approvals and provides visibility and traceability in the approval process. It also offers features like fraud detection and OCR. The product is flexible and can be accessed through a web app, mobile app, or Slack integration. Onboarding and support are available through a free trial, sales representatives, and a 24/5 support team.

Takeaways: 
ApprovalMax is an approval workflow software that integrates with accounting systems like Xero, QuickBooks Online, NetSuite, and CIN7 Core. 
The software allows for multi-step, multi-tiered approvals and provides visibility and traceability in the approval process. 
ApprovalMax offers features like fraud detection and OCR, and it can be accessed through a web app, mobile app, or Slack integration. 
Onboarding and support are available through a free trial, sales representatives, and a 24/5 support team.
Chapters: 
00:00 Introduction and Background 
03:30 Overview of ApprovalMax 
07:38 Integration with Accounting Systems 
11:24 Sales and Implementation Process 
13:48 Integration with Other Systems 
17:27 Addressing Hybrid Work Environments 
20:23 Ease of Use and Daily Impact 
23:43 Onboarding and Support 
29:39 Getting in Touch with ApprovalMax 
If you have any questions at all please don't hesitate to get in touch. 

https://bluehub.co.uk/contact
https://approvalmax.com/
Your host is Matt Flanagan.

Got a question for him reach out at [email protected]

Send us a text
Tom from PeopleVox discusses warehouse management and the challenges brands face when scaling up their fulfillment operations. He explains that the triggers for considering a warehouse management system (WMS) include the need for more efficiency, reducing warehouse labour costs, and improving inventory accuracy. Tom also highlights the importance of timing and planning when implementing a WMS, as it can take anywhere from a few weeks to several months depending on the complexity of the implementation. He emphasises the value of working with a WMS provider who understands the pain points and goals of the business. Peoplevox specializes in warehouse management systems for e-commerce businesses. They offer nine different picking methods to improve warehouse efficiency and handle data management. The system is particularly beneficial for larger brands with high turnovers and complex operations. Returns are a significant challenge for e-commerce brands, and Peoplevox helps streamline the process. They also provide ongoing support and customer success to ensure clients are getting the most out of the system. The implementation process involves an initial call, tech stack review, software demonstration, and proposal. Peoplevox charges an implementation fee and a monthly fee that is only realised once the client is live and benefiting from the system.
Takeaways
Warehouse management systems (WMS) can help brands improve efficiency, reduce labour costs, and achieve accurate inventory management.
The triggers for considering a WMS include the need for more efficiency, reducing warehouse labour costs, and improving inventory accuracy.
Implementing a WMS can take anywhere from a few weeks to several months, depending on the complexity of the implementation.
Working with a WMS provider who understands the pain points and goals of the business is crucial for a successful implementation. Peoplevox specializes in warehouse management systems for e-commerce businesses, offering nine different picking methods to improve efficiency.
The system is particularly beneficial for larger brands with high turnovers and complex operations.
Returns are a significant challenge for e-commerce brands, and Peoplevox helps streamline the process.
The implementation process involves an initial call, tech stack review, software demonstration, and proposal.
Peoplevox charges an implementation fee and a monthly fee that is only realised once the client is live and benefiting from the system.
Chapters
00:00
Introduction
03:12
Overview of Warehouse Management and PeopleVox
07:06
Triggers for Considering a Warehouse Management System
09:32
Challenges in Scaling Up and Moving Warehouses
14:14
Timing and Planning for a Successful WMS Implementation
19:00
Optimising Warehouse Efficiency
20:27
Streamlining Returns
22:13
Incorporating Tactile Investment into E-commerce
24:12
Exploring Peoplevox's Content and Offerings
25:34
Diverse Brands Utilizing Peoplevox
26:29
Integration with Other Systems
31:09
Ongoing Support and Customer Success
32:30
Implementation Process of Peoplevox

PeopleVox - https://www.peoplevox.com/
Thomas Bennett - https://www.linkedin.com/in/thomas-bennett-570667b3/
Your host is Matt Flanagan.

Got a question for him reach out at [email protected]