The Tourism AI Podcast

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Data governance is a people, process, and legal problem. In this episode, Peter Pilarski sits down with data analytics expert and Tourism Ops AI co-builder Jeremy Adamson to unpack what AI data governance actually looks like for tourism organizations of all sizes.

They cover why good intentions aren't enough without documentation, the very real financial penalties hiding behind everyday AI habits, what GDPR compliance means for Canadian operators marketing to Europe, and why the regulatory picture in Canada is murkier than ever.

Whether you run a DMO, a small operator, or anything in between. This one is worth your time.

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This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere.

Want to launch your own? Try Riverside ⁠here⁠.

#AIinTourism #DataGovernance #TourismTech #DMO #DestinationMarketing #GDPR #TourismAI #AIAdoption

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Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! ⁠Book a call⁠ to learn more! 

What does it actually look like when a DMO starts preparing for AI adoption? In this episode, Peter Pilarski walks Gerardo Corro, Executive Director of Tourism New Westminster, through a live AI readiness assessment. Gerardo shares his team's real tech stack, pain points, data gaps, and organizational challenges as a 2.5-person team doing the work of 40.

This is Part 3 of our AI Adoption for DMOs series, and the conversation gets practical fast: from disconnected file systems and reporting bottlenecks to the question every small destination needs to answer before touching a single AI tool.

Read the full blog here.

Follow Tourism AI Network:
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⁠Facebook⁠
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⁠Website⁠

This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere.

Want to launch your own? Try Riverside ⁠here⁠.

#AIinTourism #DMO #DestinationMarketing #AIAdoption #TourismTech #AIReadiness #SmallTeam #TourismStrategy

Subscribe to our newsletter!

Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! ⁠Book a 15-minute call⁠ to learn more! 

Most tourism businesses are spending 90% of their energy on 15% of the AI adoption problem. In this episode, Peter, Kendel and Matthew break down Peter's latest blog "From Chat to Delegation" and what the updated AI adoption hierarchy means for tourism operators.
The team also covers Anthropic's new Claude Opus 4.6 model, the release of Cowork for Windows, TripAdvisor's ChatGPT-powered trip planning app, and a rapid fire round on EU AI transparency rules, airline disruption chatbots, Google Maps VibeCheck, and Airbnb's AI listing descriptions.

Read the full blog here.

Follow Tourism AI Network:
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⁠X (Twitter)⁠
⁠Facebook⁠
⁠LinkedIn⁠
⁠Website⁠

This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere.
Want to launch your own? Try Riverside ⁠here⁠.

#AIinTourism #AIAdoption #ContextEngineering #TourismMarketing #DestinationMarketing #TourismTech #ClaudeAI

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Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! ⁠Book a 15-minute call⁠ to learn more! 

Small tourism businesses need AI tools they can trust. That starts with understanding how those tools are built and what values guide their behaviour.
Peter, Kendel, and Matthew discuss why Tourism AI Network made the switch from ChatGPT to Claude, diving deep into Anthropic's groundbreaking constitutional AI approach. From the 23,000-word ethics blueprint to real security concerns with viral tools like OpenClaw (formerly Clawdbot), this episode unpacks what responsible AI adoption actually looks like.

Key topics:
Constitutional AI vs reinforcement learning from human feedback
The four-tier priority hierarchy: safe, ethical, compliant, helpful
Why Claude Code is changing how non-coders build solutions
Security risks with hyped AI tools (and how to spot them)
Matthew's workflow automation that saves hours weekly

Read the full blog here.

Follow Tourism AI Network:
⁠Instagram⁠
⁠X (Twitter)⁠
⁠Facebook⁠
⁠LinkedIn⁠
⁠Website⁠

This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere.

Want to launch your own? Try Riverside ⁠here⁠.

#AIinTourism #ClaudeAI #AIEthics #TourismTech #ResponsibleAI

Donate to Melanie's Ascent
Did you know we offer a free AI Minute Snippet for your organization's newsletter? Give your members valuable AI insights without adding work for your team. Partner with us to add high-quality, thought-provoking AI content to your newsletter - for free! ⁠Book a 15-minute call⁠ to learn more!

PeterPeter climbed Mount Kilimanjaro as part of Melanie's Ascent, raising over $300,000 for domestic violence victims. What started as a fundraising trek became a masterclass in hospitality, service excellence, and tourism's real impact on communities.
In this episode, Peter shares stories from 8 days on the mountain with 11 hikers and 55 crew members, revealing how Tanzanian guides and porters delivered six-star service at 19,000 feet. From tables and chairs set up for tea breaks to porters thanking tourists for meaningful work, the experience reshaped Peter's understanding of what great hospitality actually means.
Plus: The AI revelation Peter had on the flight home that changed how he thinks about technology in tourism.

Subscribe to our newsletter

Follow Tourism AI Network:
⁠Instagram⁠
⁠X (Twitter)⁠
⁠Facebook⁠
⁠LinkedIn⁠
⁠Website⁠

This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere.
Want to launch your own? Try Riverside ⁠here⁠.

#AIinTourism #Hospitality #TourismAI #ServiceExcellence #Kilimanjaro