#10 - AI Agents Are Coming Here’s How Tourism Leaders Can Get Ahead
AI agents aren’t science fiction anymore—they’re creeping into search, customer service, and even itinerary planning. Peter Pilarski and Josh Huston unpack where agentic AI really stands in April 2025 and why tourism organizations must start preparing today. Expect candid insights on data hygiene, SOPs, and the coming wave of vertical, tourism‑specific agents that will let small teams punch above their weight.Key takeawaysCurrent agents excel at deep research but still depend on your data being clean and structured.Organizing Google Drive, documenting processes, and archiving old assets are the “unsexy” steps that unlock future automation.Early wins: after‑hours booking bots, AI visitor‑centre desks, and instant key‑message generation from press‑release archives.Vertical agents will shift—not erase—jobs, freeing humans for higher‑touch guest experiences.The speed of change is accelerating beyond Moore’s Law; waiting means falling behind.Download the AI Adoption Toolkit and start future‑proofing your destination: tourismai.network/toolkit—Tourism AI Network | Empowering tourism leaders with AI literacy, strategic integration, and community support.
Join Peter Pilarski, Founder of the Tourism AI Network, as he sits down with Chapman Shaw of Indigenous Tourism British Columbia to explore the intersection of artificial intelligence and Indigenous cultural stewardship. In this candid conversation, you’ll hear how Chapman is navigating his AI journey—from experimenting with AI note-taking tools to building a custom GPT trained on distinctions-based documentation for First Nations advocacy. They tackle crucial topics such as:Ethical AI in Community Contexts: Best practices for introducing AI note-takers in meetings, ensuring transparency and respect for data sovereignty.Capacity Building: How Indigenous Tourism BC teams are leveraging AI—from marketing content creation to automating meeting notes—to save hours each week.Forensic AI Models: Chapman’s step-by-step approach to feeding cultural primers and calls to action into a custom GPT that preserves heritage, language, and governance protocols.Policy & Trust: The distinction between cultural sharing and cultural sling, and why clear organizational policies are essential for building comfort and trust among knowledge keepers.Whether you’re a tourism professional curious about AI or a community leader seeking to responsibly integrate emerging technologies, this episode offers practical insights and inspiring stories to guide your journey.🔗 Resources & Next StepsJoin the Tourism AI Network community for exclusive webinars and peer support: https://tourismai.network/communitySubscribe and leave a review—each rating helps us bring you more conversations at the cutting edge of AI in tourism.
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#8 - Elevating Tourism with AI & Authentic Data | Ryan Malcolm (Tourismo)
Tourism’s data mess is real—but it doesn’t have to be.In this episode, Peter talks with Ryan Malcolm (Director of Business Development, Tourismo) about building a single source of truth for destinations and using AI to lighten the load on small teams. Topics include:Tourismo’s origin story and “rise‑all‑ships” visionUsing AI to auto‑create business listings, tag media, and suggest new contentOvercoming data silos and legacy‑system blockersBalancing first‑party data protection with actionable insightsWhat content AI can’t replicate—and why that matters for 2025Ryan’s one wish for the future of AI in tourismLinks & resourcesJoin the Tourism AI Network community for webinars & peer support: https://tain.circle.so/join?invitation_token=fe0945e29ada9906803fb2a3089c73ee19954c63-901aa2d6-9846-4076-a764-40b3b3760f40Follow the show for weekly conversations with tourism leaders turning AI into real‑world results.Hashtags#TourismAI #TravelTech #Tourismo #Podcast #DataStrategy #AIAdoption
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#7 - AI on the Water, Policy on the Ground: Tourism Innovation in BC's Interior
In this episode of the Tourism AI Network Podcast, we’re live from the BC Tourism Industry Conference with a trio of inspiring voices shaping the future of tourism in Canada—from community development and AI adoption to real-world business operations.🌐 Lisa from Tourism Kamloops shares her journey with AI—from initial hesitation to making it a dinner-table topic with her kids. She dives into how AI boosts storytelling, strategic planning, and even Indigenous language integration.⚙️ Barb, houseboat entrepreneur and tourism advocate, brings a grassroots perspective, highlighting challenges with seasonal staff, safety protocols, and real-time communication—and how AI could offer solutions beyond the marina.
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#6 - Empowering the Next Generation: Arin’s Take on AI & Tourism
Join us for an enlightening chat with Arin from Okanagan College as she shares her first-hand experience using AI responsibly—both in the classroom and beyond. Discover why AI literacy is crucial for tomorrow’s tourism leaders, how students self-police proper AI usage in group projects, and why open dialogue between industry veterans and digital-savvy newcomers drives true innovation.If you’re excited to build a future-ready tourism business, subscribe and explore our AI Adoption Toolkit. Let’s shape a more efficient, customer-centric, and forward-thinking tourism industry—together.#TourismAI #AIInTourism #OkanaganCollege #TourismConference #StudentPerspective #AIIntegration #DigitalTransformation #HospitalityIndustry #InnovationInTourism #FutureOfWork #Agritourism #AIAdoption #EducationAndAI #PodcastEpisode
The Tourism AI Podcast delves into the tangible impact of artificial intelligence on the tourism industry! In each episode, we bring you firsthand accounts and real-world examples of how AI is transforming and optimizing the way we explore the world.Our focus is laser-sharp – we're not just discussing theoretical possibilities; we're all about the practical uses of AI and how it can genuinely enhance efficiency and effectiveness within the tourism sector. Whether you're a tourism professional looking to integrate AI into your operations or a curious traveler intrigued by the tech shaping your next adventure, our goal is to demystify AI and make it relatable through authentic narratives. Tune in to our podcast for a journey through the intersection of artificial intelligence and the world of travel, where practicality meets possibility.