PodcastsBusinessAI at Scale

AI at Scale

Schneider Electric
AI at Scale
Dernier épisode

43 épisodes

  • AI at Scale

    Ghaia Belaakaria: Downsizing AI: small models with big impact

    12/05/2026 | 19 min
    In this episode of AI at Scale podcast, I sit down with Ghaia Belaakaria, Senior Data Scientist, Embedded AI at Schneider Electric, to explore a powerful shift in how enterprises think about artificial intelligence. This conversation focuses on embedded and edge AI, where intelligence runs directly on devices, close to the physical world. 

    What you will learn:



    Why smaller AI models are critical for scalability, robustness, and sustainability 



    How embedded and edge AI improve safety, reliability, and efficiency in real‑world systems 



    Examples of where edge AI is already creating value across segments 



    The trade‑offs leaders must understand when downsizing AI models without losing performance 



    Which future applications—tinyML, robotics, physical AI— will have the biggest impact 



    It is a great episode to rethink AI beyond the cloud and discover a pragmatic perspective on when less can truly be more.
  • AI at Scale

    Irina Zubova & Sam Youssif: When AI Meets Customer Support

    28/04/2026 | 17 min
    “How much value is hidden in your customer support data?” 

    In this episode of AI at Scale podcast, we bring together two senior leaders: Irina Zubova, Vice President Customer Support & AI Operations at Schneider Electric, and Sam Youssif, Vice President Customer Support at Schneider Electric. Together, they take listeners behind the scenes of one of the world’s largest customer support operations, handling over four million interactions annually. Moreover, they explain how AI is fundamentally changing the role of support.

    What will you learn: 

    How AI is reshaping customer support into a strategic growth engine, 

    Why the future of support is a symbiosis between AI co‑pilots and human expertise, 

    How millions of customer interactions can be transformed into actionable insights for the entire enterprise, 

    Where AI delivers the most value across the end‑to‑end customer support journey, 

    How to scale AI globally while balancing rapid experimentation, governance, and operational excellence.
  • AI at Scale

    Marek Kowalkiewicz: The economy of algorithms

    14/04/2026 | 24 min
    Are algorithms quietly redistributing economic power—faster than most leaders are prepared for? 

    In this episode of the AI at Scale podcast, we dive into the Economy of Algorithms with Marek Kowalkiewicz—Professor of the Digital Economy, globally recognized AI thought leader, and author of the book by the same name. 

    Drawing on academic research, Silicon Valley experience, and global leadership roles across Asia, Europe, and Australia, Marek explains why artificial intelligence is no longer just a tool for efficiency—but an active economic agent that creates value, makes decisions, and reshapes markets at scale. 

    This episode is essential listening for executives who sense that the rules of the game are changing—and want to understand who will win, who will lose, and why. 

      

    In this episode, you’ll learn: 

    Why AI should be treated as an economic agent, not just a technology—and what that changes for leadership, governance, and accountability 

    Where AI truly creates value today, and why separating signal from noise has become a strategic challenge 

    Why ROI from AI is so hard to measure, even as AI output becomes cheaper, faster, and more abundant 

    What’s becoming commoditized—and what’s becoming more expensive, from content creation to accuracy, trust, and decision quality 

    How algorithm‑optimized thinking can quietly distort strategy, erode judgment, and reduce real business value 

    Why your next competitor may not be a company, but a swarm of small players—or AI agents—coordinating at scale 

    This is a must‑listen conversation for everyone navigating an economy increasingly shaped by algorithms.
  • AI at Scale

    Clayton Mohamed: How to build the best workplace for AI and digital?

    31/03/2026 | 24 min
    What does it take to build a workplace where AI and digital talent not only join—but stay, grow, and thrive? 



    In this episode of the AI at Scale Podcast, we sit down with Clayton Mohamed, VP HR at Schneider Digital, who has spent the last six years shaping the company’s digital talent strategy and building the operating model behind Schneider Electric’s global AI Hub. With more than 18 years at Schneider, Clayton has witnessed every phase of digital transformation—from early experimentation to today’s enterprisescale AI adoption. 

    Why this episode matters 



    The rise of AI has created a massive shift in workforce expectations. Digital talent today wants: 
    ✅ real growth paths, not just peoplemanager roles 
    ✅ space for experimentation, research, and technical depth 
    ✅ a culture that treats AI as an enabler—not a threat 
    ✅ transparency around skills, levels, and opportunities 
    ✅ a company that invests in continuous learning 



    Clayton explains how Schneider Electric is responding—through programs designed specifically for digital mastery, career clarity, and longterm retention. 



    If you're an HR leader, digital leader, or anyone building an AI-capable organization, this episode is a masterclass.
  • AI at Scale

    Tamilla Triantoro: Work rewired: human + AI

    17/03/2026 | 21 min
    What if the real competitive edge in 2026 isn’t AI itself, but how your organization learns to work with it? 
     

    In this episode of AI at Scale podcast Tamilla Triantoro, Associate Professor of Business Analytics and Information Systems at Quinnipiac University, and Co-author of Converging Minds, is setting the stage for a profound rethink of how leaders design work in a “human + AI” era. As AI shifts from a simple chatbot to an agent capable of acting across systems, Tamilla challenges executives to confront the practical questions: 
     

    How to divide tasks between human and AI, assuring trust, transparency and necessary transfer of knowledge? 

    What happens when AI in unhelpful and what risks it can carry for employees and organizations?
     
    How to set boundaries in creative and strategic tasks for AI agents? 
     
    Furthermore, Tamilla unpacks why the future belongs to leaders who see beyond automation and understand behavioral, cultural, and structural aspects of work required to make human–AI collaboration truly thrive. 
     
    What you will learn from this conversation: 

     

    the 4 real modes of human–AI collaboration — and how to use them, 

    why trust is the crucial ingredient in AI adoption, 

    how AI reshapes behavior at work, 

    the key AI trends leaders overlook, from trust to agentic workflows. 

     

    Tune in to discover a clear, research backed view of how AI is transforming work today and get ready for the future.

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À propos de AI at Scale

The Schneider Electric AI at Scale podcast invites all AI practitioners and AI experts to share their experiences, challenges, and AI success stories. Conversations maintained during the show provide answers to questions such as: How do I implement AI successfully and sustainably? How do I make a real impact with AI? The AI at Scale podcast features real AI solutions and innovations – all of them ready for businesses to harness and offers a sneak peek into the future.
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