You can't improve what you cannot measure. Harpak-ULMA´s recipe for success!
Understanding the performance of equipment is key to the success of every manufacturer irrespective of industry, size or location. If machine runs at 1-10% greater efficiency that equates to 10s of millions of dollars over the course of just one year. The crux is how to identify where those efficiencies can be made. In this episode, we speak with Alexander Ouellet from Harpak Ulma, a company that excels in product to pallet automated packaging machine systems for food, medical, pet food and industrial products in North America. We delve into Alexander´s work and how measuring data has been the recipe for success with their customers.
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32:06
Re-Evaluating Service in the Digital World
Overcome Field Service Management ChallengeIt´s no mean feat to elevate your field service game, especially when revenue, profit and stakeholder ownership is at stake. Today, we will dive deep into the world of field service excellence, machine wellness, and customer value. We´ll explore transformative mindsets, practical strategies, and real-life examples that empower field service professionals in our ever-evolving marketplace.
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36:51
Proving How Smart Rubber can Really Meet the Road
Delve deeper into the Smart Connected Tire Platform programWhat do bicycles, motorcycles, tractors, agricultural machinery, cars, trucks, and airplanes all have in common? Among other things, the tire continues to be the only component that contacts the ground. And while tires only move things from point A to B, they also play a critical role in many areas. Did you ever consider how smart these tires could and really should be considering the critical role they play in safety and fuel efficiency? Today, we speak with two experts in the field - Kamakshya Prusti and Abhinav Deep Saxena from Bosch Software and Digital Solutions who will explain why we must make ourselves familiar with the huge potential there is for the tire of the future that is on our doorstep.
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25:59
How FujiFilm Sonosite are Paving the Way with their Security Paradigm
Discover more on IoT Security and it´s importanceHow do we go back and uplift our security environments that are already operational and with products that are already out in the market. There is an opportunity to use existing integration with PTC´s ThingWorx as an example, but that can be expanded to taking into account the initial product design all the way through to servicing products in the field. The digital and physical world is a closed loop and that's pretty powerful! Today, we welcome Harald Fiedler, Director, Integrated Product Quality and Cybersecurity at FujiFilm Sonosite to tell us about their journey and how they raised the security bar.
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23:42
Impact of AI [or in reality enhanced Machine Learning] in an IoT Environment
AI has become a buzzword that is used each and every day in a variety of different contexts. What about when it comes to field service organizations – is AI really just enhanced Machine Learning. We have brought in an expert in the field – James Penney, Chief Technology Officer at Device Authority to share his experience and give us an overview where AI and Machine Learning stand today.
Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice
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