Richard Corbridge: Breaking Barriers in Digital Transformation — from NHS & HSE to Global Industry
A conversation with one of the Ireland’s and UK's most influential CIOs on people-first transformation, AI in action, and why governance makes or breaks digital change.Richard Corbridge has led some of the biggest digital transformations in health, government and retail — from Ireland’s HSE and the NHS to Boots, the UK’s Department for Work & Pensions, and now property giant Segro. In this episode, Richard shares what it takes to keep technology people-first, how to make AI deliver real outcomes, and why governance and culture shape the CIO role more than ever. A must-listen for digital leaders navigating transformation in both the public and private sector.Key Topics for CIOsPeople-first digital transformation — why “citizen, patient, customer or colleague” all come first, not the tech.The evolving CIO role — moving from “the basement” to the boardroom, and why CIOs must be catalysts and foundations for change.AI in the public sector — lessons from the UK Dept. of Work & Pensions on using AI to read 24,000 handwritten letters daily and deliver help in 24 hours instead of 4 weeks.Avoiding AI hype — how to stop “AI for AI’s sake” and pick the right problems to solve.Governance that enables speed — why private sector governance delivers faster transformation and what public sector can learn.Agile vs. perfection — “Don’t let great be the enemy of good” in digital deployment.Building digital talent pipelines — attracting and developing IT professionals in public service, and tackling diversity and generational gaps.Cross-sector insights — how lessons from health, retail, government and industry overlap and inform each other.Future vision for public services — joined-up government, once-only data use, and seamless citizen experience.Personal side of leadership — balancing life as CIO with a thousand-strong vinyl collection and a “collector’s mindset.” Hosted on Acast. See acast.com/privacy for more information.
--------
32:10
--------
32:10
From worst broadband to digital pioneers
When the National Broadband Plan reached Longford, Danny Lynch and his team turned a rural challenge into a digital revolution. Partnering with Microsoft and Ericsson, they introduced hundreds of schoolchildren to coding, built new digital career pathways, and helped transform Longford into a hub of opportunity. Discover how a small county became a big player in Ireland’s public-sector digital transformation. Hosted on Acast. See acast.com/privacy for more information.
--------
36:08
--------
36:08
From fear to confidence: how Ireland’s updated AI Guidelines are transforming public services
AI in government has shifted from “don’t touch it” to “how fast can we scale it?” In this episode of Transform Gov, host Maeve Kneafsey speaks with Marianne Cassidy of the Department of Public Expenditure, NDP Delivery and Reform about Ireland’s updated AI guidelines—designed not to restrict, but to empower.Discover how cross-functional teams (from HR to legal to CIOs) shaped practical frameworks and decision tools; why real use cases—from Revenue, Agriculture and the HSE—were the turning point; how the IPA is embedding AI into CPD and leadership training; and why trust, GDPR compliance and collaboration are critical to scaling safe, human-centric AI across the public sector.If you work in digital transformation, service design, or policy innovation, this is a must-listen: insights, examples, and lessons you can apply right now. Hosted on Acast. See acast.com/privacy for more information.
--------
27:37
--------
27:37
From 40+ interactions with Government for one life-event: Marianne Cassidy on Ireland’s Digital Public Service Plan 2030
Maeve Kneafsey talks to Marianne Cassidy (DPER) about Ireland’s Digital Public Service Plan to 2030.Life-event lens: births, social housing, driving, becoming a studentGovernance: hybrid model for cross-department ownershipDesign process: user research, journey mapping, Target Operating ModelsImpact: cutting 40+ steps from the birth journeyTech: “skin-over-legacy” for seamless front-end experienceInclusion: designing for amplified needs via Nimbus Centre partnerships Hosted on Acast. See acast.com/privacy for more information.
--------
42:02
--------
42:02
How Ireland’s 31 Local Authorities are creating one digital front door – Sabahat Khan, LGMA
🎧 What happens when 31 local authorities decide to act as one? Sabahat Khan, Assistant CEO and CIO of the LGMA, joins Transform Gov to reveal how they're reshaping Ireland’s local government services through design-led, citizen-first digital transformation.From standardising services to building trust and rolling out a national SOC, this is digital reform with teeth. Tune in now for practical insight, big vision, and what it takes to get 31 moving parts working as one.🔗 Listen here or watch on YouTube https://www.youtube.com/@Transformthedigitalgover-123/videos Hosted on Acast. See acast.com/privacy for more information.
À propos de Transform Gov - the digital government podcast
Transform Gov, the digital government podcast, brings you top names behind many of the most exciting and transformative digital government projects globally. If you are working in, or with, public sector transformers who are digitising the public sector, each episode brings inside tips and insights from talented leaders who have been there and done that.www.digitalgovawards.com Hosted on Acast. See acast.com/privacy for more information.
France