IT Matters | Tech Solutions and Strategies for Every Industry

• Adapting to Rapid Technological Changes, with Grant Walsh

  On this episode of the IT Matters Podcast, our hosts are joined by Grant Walsh, Head of Information Technology at Flow Control Group. Together, they discuss adapting to rapid technological changes and what makes a good leader.Thank you to Zscaler, this episode's sponsor. Zscaler, universally recognized as the leader in zero trust, employs the largest security cloud on the planet. Their cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.Conversation Highlights:00:00 A message from our sponsor at Zscaler[01:55] Introducing Grant Walsh, Head of Information Technology at Flow Control Group[09:08] Leading IT teams in a changing landscape[20:51] Finding a good culture fit[31:46] Building a strong IT team[39:49] Grant's message to CIOsNotable Quotes:"You have to be able to get out of your office, get in the trenches with the folks, and be there, side by side." – Grant Walsh [32:42]"Be a CIO of the people. Understand your team. Be part of that team." – Grant Walsh [40:09]Connect with Grant Walsh:LinkedIn: https://www.linkedin.com/in/grantwalsh/Explore Zscaler's Offerings:Website: https://www.zscaler.com/The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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• Navigating the Cybersecurity Maze, with Geoff Moore

  On this episode of the IT Matters Podcast, Keith Hawkey is joined by Geoff Moore, Chief Information Officer at Valmark Financial. Together, they discuss cybersecurity best practices, navigating the complex world of managed security services, and the evolving role of AI in threat detection.Conversation Highlights: 00:00 Introducing Geoff Moore, CIO at Valmark Financial[02:11] Making sense of cybersecurity acronyms: MDR, XDR, and SOC[07:22] AI's role in detecting threats and phishing attempts[11:08] The rise of multifactor authentication[19:39] Ransomware trends in 2024[34:44] How generative AI may reshape learning and belief systemsNotable Quotes:"Whatever we're doing today is good, but we always have to keep our eyes on the horizon, and just realize we're always going to have to keep upping our security." – Geoff Moore [12:29]"A lot of us have probably won a lot of challenges in our lives, but part of IT is to just stay curious, keep learning, and figure out new ways to do things." – Geoff Moore [39:09]Connect with Geoff Moore:LinkedIn: https://www.linkedin.com/in/geoffreyfmoore/The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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• The Evolving Role of Virtual CIOs, with Jeff Roberts

  On this episode of the IT Matters Podcast, Keith and Aaron are joined by Jeff Roberts, Founder & CEO at Innovation Vista. Drawing from his extensive experience as a CIO and consultant, Jeff discusses common pitfalls organizations encounter with VCIO services and shares strategies for leveraging their potential to drive greater efficiency and success.Conversation Highlights:00:00 Introducing Jeff Roberts, founder and CEO of Innovation Vista[03:54] The genesis of Innovation Vista[05:36] Common missteps with fractional CIOs[11:06] Building trust in consulting engagements[24:40] A client’s IT transformation success story[28:18] Finding the right fit for each client[40:12] Managing risk effectively in a VCIO modelNotable Quotes:"Change has never been faster than it is right now, and it'll never be this slow again." - Jeff Roberts [37:32]"You have to go beyond efficiency. You really need to empower the entire business model and transform it." - Jeff Roberts [44:33]Connect with Jeff Roberts:LinkedIn: https://www.linkedin.com/in/robertsjeff/Innovation Vista: https://innovationvista.com/The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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• Leading IT Teams with Humility, with Glenn Hasteadt

  In this episode, Keith is joined by Glenn Hasteadt, IT Director at the County of Onslow, and Jess Levin, Technology Advisor at Opkalla. Glenn dives into the importance of building relationships and fostering trust with your IT team.Conversation Highlights:00:00 Introducing our guest, Glenn Hasteadt[02:48] IT teams gaining recognition[03:27] Fostering relationships between departments[04:51] Advice for new leaders[11:09] Practicing culture characteristics[24:30] The new generation of IT [32:01] Discussing culture changeNotable Quotes:"Your culture of your organization is how you think Sunday night with Monday coming." Glenn Hasteadt [24:05]"The change begins with the leader, not the other way around." Keith Hawkey [33:03]Connect With Glenn HasteadtLinkedIn: https://www.linkedin.com/in/ghasteadt/Keynote Speaking: https://powerincaring.com/The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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• Navigating Change Management in IT, with Meridith Fix

  In this episode of the IT Matters podcast, host Keith Hawkey delves into the complexities of change management with Meridith Fix, the former CIO of Lendlease. Meridith shares her extensive experience and unique perspectives on how organizations can successfully navigate technology changes from a human-centric approach. Conversation Highlights:[00:00] Introducing our guest, Meridith[03:34] Building the foundations for a technology change[06:32] Navigating organizational changes[09:46] Cultivating continued learning[15:35] Understanding communication styles[24:59] Generative AI and change management[27:43] Meridith's message to IT leadersNotable Quotes:"People resist change out of fear, out of fear and distrust because our brains are wired to keep us safe. We have this sort of natural inclination to lean towards the status quo to prioritize the present." Meridith Fix [04:58]"One of my favorite quotes of all time is 'Be the change you want to see in the world.' I think that's what I would encourage IT leaders to be, really any leader." Meridith Fix [28:12]Connect With Meridith FixLinkedIn: https://www.linkedin.com/in/meridithfix/The IT Matters Podcast is about IT matters and matters pertaining to IT. It is produced by Opkalla, a technology advisory firm that helps their clients navigate the confusion in the technology marketplace and choose the solution that is right for their business.

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