Episode 30: Beyond Tools – Envisioning AI as Symbiotic Partners in Business and Life
Is AI destined to replace us, or can it unlock unprecedented human potential? Helen and Dave Edwards join Lukas Egger to explore the emotional, cognitive, and cultural shifts that AI is ushering in. They challenge the narrow focus on productivity, urging us to consider AI's broader impact on our lives and organizations.
Discover how AI can be a powerful force for innovation, creativity, and meaning-making, but only if we prioritize human dignity and cultivate symbiotic relationships between humans and machines. This conversation is a must-listen for anyone seeking to navigate the AI revolution with purpose and vision.
Beyond features and benchmarks, what truly drives user engagement in AI? Lukas Egger explains why "engagement in AI is not just about knowledge or utility, it’s about emotional connection." This episode explores how human-like interactions with generative AI are creating unprecedented emotional bonds, fundamentally changing product perception and customer loyalty. Discover the power of "industrialized empathy" and why users are even downgrading products for preferred "personalities." Lukas shares thought-provoking insights on why understanding and mastering the emotional dimension of AI is fast becoming a critical competitive advantage.
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Episode 29: Beyond Optimization: Building Better AI for People
Are you ready for a new era of business transformation, driven by empathy and ethics? Lukas Egger invites Joel Lehman to spotlight the transformative potential, and risks, of AI as it becomes a trusted partner in our daily lives. This episode unpacks how AI can foster connection, enhance trust, and change the very nature of customer engagement. Joel shares visionary ideas on responsible AI, human flourishing, and the evolving dynamics between people and technology. Listen in for practical inspiration and compelling arguments on building a future where AI genuinely serves humanity.
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Episode 28: Competing on Trust: Designing Tomorrow’s AI with User Trust in Mind
AI is reshaping the business world, but trust remains the ultimate differentiator. Join Lukas Egger and Katharine Jarmul as they reveal how privacy-first thinking, genuine collaboration, and customer-centric design can unlock the true potential of process transformation. Discover why trust goes beyond compliance and how it fosters authenticity, transparency, and value creation. Katharine shares actionable strategies for overcoming challenges, bridging gaps between teams, and crafting AI solutions that empower customers. Tune in to be inspired and equipped for leading your organization into a responsible, trust-driven AI era.
Curious about how to future-proof your business for the age of generative AI? In this inspiring episode, Lukas Egger delves into the realities of AI’s unpredictable nature and what it means for business processes. Discover why accepting imperfection is key, and learn practical ways to design resilient systems that thrive, even when AI doesn’t always hit the mark. Lukas offers actionable strategies and fresh perspectives on embracing “graceful failures” as a path to lasting innovation. Tune in for a thought-provoking look at narrative AI’s fast-evolving landscape!
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