The AI Why with Liam Lawson

In this episode, we break down the "Agentic Brain" — the architecture behind AI agents that can think, plan, and execute multi-step workflows with minimal human oversight — and why the agentic AI market is about to explode from $7.8 billion to over $52 billion by 2030. We reveal how the smartest enterprises are already deploying autonomous agents that handle everything from customer service to internal operations, and why only 14% of companies have production-ready agentic solutions despite all the hype.
We go deep on what "bounded autonomy" actually means in practice, how multi-agent systems work (inquiries surged 1,445% in just one year), and why Gartner predicts 40% of enterprise apps will embed AI agents by the end of 2026. We also cover the real-world examples of companies using agents to handle 80% of customer service autonomously, the difference between "agentic AI" and a chatbot with extra steps, and what operators and executives need to understand before deploying agents inside their organizations.
Key Topics Covered
What the "Agentic Brain" is and how it differs from traditional chatbots and copilots
Why the agentic AI market is projected to grow from $7.8 billion to $52 billion by 2030
How multi-agent systems work: planning, reasoning, tool use, and memory
Why only 14% of companies have production-ready agentic solutions despite massive investment
The concept of "bounded autonomy" and why it matters for enterprise deployments
How some companies are already using AI agents to handle 80% of customer service autonomously
Why multi-agent system inquiries surged 1,445% in one year
Gartner's prediction that 40% of enterprise apps will embed AI agents by end of 2026
The difference between real agentic AI and hype — how to tell what's actually production-ready
What executives and operators need to know before deploying AI agents in their organizations
Episode Timestamps
00:00 - Introduction and meet the Agentic Brain team
00:39 - Today's agenda: three practical AI agents
01:09 - Agent 1: Personalized learning agent
03:05 - How the learning agent works
09:25 - Live demo: testing the learning agent
16:50 - Future of personalized learning with AI
24:51 - Agent 2: Sales analysis agent
28:31 - Demo: Sales performance dashboard
32:41 - Call quality and feedback analysis
46:18 - Real-world impact: proactive team management
49:26 - Agent 3: Customer service agent
50:52 - Multi-agent systems and scaling
78:55 - Closing remarks and thanks
Partner Links
Work with Agentic Brain — https://cal.com/forms/44f75adf-4741-4c5e-88d5-3249592ada99
Book Enterprise Training — https://www.upscaile.com/
Subscribe to our free newsletter — https://www.theaireport.ai/subscribe

This week on AI News in 5: OpenAI kills Sora just six months after launch — blindsiding Disney and losing a billion-dollar deal. Amazon drops $50 billion on OpenAI, putting Microsoft on the warpath. Apple dumps OpenAI and partners with Google to rebuild Siri. OpenClaw becomes the fastest-growing open-source project in history. And a hacker infects a popular AI tool downloaded 3.4 million times a day.
Subscribe to our free newsletter — https://www.theaireport.ai/subscribe
AI training for your team — https://www.upscaile.com/
Connect with Liam — https://www.linkedin.com/in/not-the-f1-driver-liam-lawson/
Get free AI resources: https://community.theaireport.ai/checkout/the-ai-report-welcome-gift?coupon_code=WRTH
About The AI Why with Liam Lawson:
The AI Why breaks down what's actually happening in AI — who's building it, how it's being implemented at scale, and why the people building it do what they do. New episodes every Tuesday (AI News in 5) and Thursday (founder and exec interviews).

In this episode, Brian Alvey, CTO of WordPress VIP (Automattic's enterprise platform), reveals how the platform powering NASA, CBS, NBCUniversal, Rolling Stone, Samsung, and the White House is integrating AI into enterprise publishing at massive scale. Brian shares how he's built over 24 content management platforms throughout his career — and why the current AI moment is the most transformative shift he's ever seen in publishing technology.
Brian breaks down how WordPress VIP is embedding AI into tools like Parse.ly to give editors conversational content insights, how their AI-powered "editorial recipes" turn hours of manual headline testing and cross-linking into minutes, and how a new tool called Tollbit lets publishers actually charge AI crawlers for accessing their content. He also shares his philosophy on keeping humans in the loop at enterprise scale, how 200-person newsrooms and 11,000-contributor content teams are navigating AI adoption, and why the open web matters more than ever when everyone's fighting for attention in an AI-first world.
Key Topics Covered
How WordPress VIP powers mission-critical content for NASA, CBS, the White House, and hundreds of enterprise brands
Brian's journey building 24+ content management platforms and what he's learned about great CMS architecture
How WordPress VIP takes open-source WordPress and locks it down with enterprise governance for massive newsrooms
The AI tools WordPress VIP is building: conversational analytics, headline testing, engagement optimization, and automated cross-linking
How Tollbit lets publishers charge AI companies for crawling their content — a new revenue stream for media
What "human in the loop" actually means when you're managing 11,000 contributors
The Agentforce integration with Salesforce: bringing AI-powered chat and lead generation directly into WordPress sites
Why the open web still matters in the age of AI and how publishers are fighting back
How enterprise publishing teams are adopting AI without sacrificing editorial quality
Brian's honest take on where AI helps editors vs. where it still falls short
Episode Timestamps
00:00 - Introduction and welcome
00:35 - Brian's career building publishing platforms before Google existed
03:22 - AI as an equalizing paradigm shift
07:20 - Generalist superpower: bridging art and science
09:46 - Human skills vs AI: lessons from The Founder
13:36 - Career advice for his kids in the AI era
16:01 - WordPress VIP and enterprise publishing at scale
18:28 - Core mission: speed and stability without breaking things
23:06 - AI content intelligence tools and MCP adapters
28:39 - Media business fundamentals: attention and monetization
35:27 - Customer segments and AI crawler strategies
40:12 - Trust and credibility in the AI-generated content era
44:25 - From competing against WordPress to leading it
48:15 - Obsession with automation and future of work
51:51 - Building products in days with AI tools like Claude
56:47 - What truly drives him
58:40 - Closing and where to find Brian
Brian's Socials:
LinkedIn — https://www.linkedin.com/in/brianalvey/
Website — https://brianalvey.com
Partner Links
Book Enterprise Training — https://www.upscaile.com/
Subscribe to our free newsletter — https://www.theaireport.ai/subscribe

Apple confirms Google Gemini will power the new Siri — dropping OpenAI as the default on a billion devices. GPT-5.4 Thinking becomes the first AI to beat the human baseline at navigating a computer. Yann LeCun raises $1.03B in the largest seed round in European history to build a new kind of AI. Robotics companies pull in $1.2B in a single week. And the U.S. Department of Energy puts $293M behind AI for national challenges.
Partner Links
Book Enterprise AI Training — https://www.upscaile.com/
Subscribe to our free newsletter — https://www.theaireport.ai/subscribe
Get our free AI resource pack — https://community.theaireport.ai/checkout/the-ai-report-welcome-gift?coupon_code=WRTH
Connect with Liam — https://www.linkedin.com/in/not-the-f1-driver-liam-lawson/
About The AI Why:
The AI Why breaks down what's actually happening in AI — who's building it, how it's being deployed, and why the people building it do what they do. New episodes every Tuesday (AI News in 5) and Thursday (founder and exec interviews).

In this episode, Michael J. Domanic, VP and Head of AI at UserTesting, reveals how he drove 70%+ weekly AI adoption across the entire company — turning UserTesting into one of the most AI-mature enterprises in the market. Michael shares why most enterprise AI rollouts fail, and the exact playbook he used to get hundreds of employees building custom GPTs and integrating AI into their daily workflows.Michael breaks down how UserTesting moved from Phase 1 (culture change and grassroots adoption) to Phase 2 (agent orchestration and scaled automation), how he built the governance frameworks that let teams experiment safely without creating chaos, and why the companies that treat AI adoption as a culture problem — not a technology problem — are the ones winning. He also shares his honest take on why AI projects consistently miss expectations and what leaders need to do differently in 2026.Key Topics Covered- How UserTesting achieved 70%+ weekly AI adoption across the entire organization- Why most enterprise AI projects fail to meet expectations — and the root causes leaders miss- How employees built hundreds of custom GPTs for internal workflows without a top-down mandate- The Phase 1 to Phase 2 transition: from culture change to agent orchestration- Building AI governance frameworks that enable experimentation without creating risk- Why treating AI adoption as a culture problem (not a tech problem) is the key to success- How to get executive buy-in for enterprise-wide AI transformation- What "AI maturity" actually looks like inside a real company- Michael's predictions for how agentic AI will reshape enterprise operations- The skills leaders need to drive AI adoption in their organizations*Episode Timestamps*00:00 - Introduction and welcome01:31 - Michael's career background and life journey08:08 - Why AI transformation is about creativity, not technology10:43 - Hiring the right AI transformation leaders14:07 - Building Centers of Excellence for AI17:36 - What UserTesting does and Michael's role32:55 - Achieving 70%+ AI adoption across the company35:41 - How employees built hundreds of custom GPTs39:16 - OKR methodology and governance frameworks43:50 - Creativity as the fundamental skill for future work48:39 - Phase 2: Agent orchestration and advanced AI56:46 - Outlook: Optimism about AI's future impact59:27 - Closing: How honest conversations drive progressMichael's Socials:LinkedIn — https://www.linkedin.com/in/michaeldomanic/Partner LinksBook Enterprise Training — https://www.upscaile.com/Subscribe to our free newsletter — https://newsletter.theaireport.ai/subscribe