This Much I Know is the podcast from Seedcamp, Europe’s seed fund.
Tune into hear the inside story from startup founders, investors and leading tech voices: th...
Path to Market: From Zero to Market Leader, A CRO’s GTM Playbook
Our “Path to Market” series continues with a new episode in which our Director Natasha Lytton and her co-host Micah Smurthwaite, Partner at Pipeline Ventures, delve into the intricacies of go-to-market strategies with seasoned CRO, Tim Bertrand.
Tim shares his extensive experience scaling organisations like Acquia, Project 44, and HAProxy, offering actionable insights for founders and sales leaders on building sales teams, effective onboarding practices, the fundamentals of discovery and qualification in sales, and the nuances of pricing strategies for early-stage companies.
Tim also discusses the significance of deal reviews and the evolving landscape of sales tactics, emphasizing the value of compelling events and robust qualification processes.
The discussion also covers:
- the dynamics of building sales teams;
- identifying customer pain points;
- the significance of practical sales methodologies like MEDDICC and BANT;
- fostering cross-functional collaboration;
- the role of open-source communities;
- and more.
Key takeaways:
- Understand product intricacies;
- Leverage economic buyers in sales cycles;
- Align organizational culture with company values for success;
- Make the right hire according to the company’s growth stage.
Show notes:
Tim Bertrand – linkedin.com/in/timbertrand
Natasha Lytton – linkedin.com/in/natasha-lytton
Micah Smurthwaite – linkedin.com/in/micah-smurthwaite-2283b49
Overview:
00:00 Understanding Customer Pain Points
00:22 Introduction to Path to Market Podcast
01:00 Interview with Tim Bertrand: Scaling Startups
01:39 Tim Bertrand's Journey: Acquia to HAProxy
05:07 Advice for Founders on Sales Playbooks
08:11 Hiring the Right Sales Team
16:29 Onboarding Sales Reps: Best Practices
18:31 Effective Sales Execution and Discovery
23:29 Creating Urgency in Sales
23:34 The Role of Compelling Events
25:18 Evolving Sales Tactics
28:53 Effective Deal Reviews
31:03 Pricing Strategies for Startups
32:59 Building a Strong Sales Culture
35:58 Cross-Functional Collaboration
39:17 Open Source Business Models
43:05 Sales Methodologies for Founders
44:30 Hiring the Right CRO
45:47 Conclusion and Key Takeaways
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46:17
Path to Market: How to Build Highly Effective Go-To-Market Teams
In the latest episode of our “Path to Market” series, our Director Natasha Lytton and her co-host Micah Smurthwaite, Partner at Pipeline Ventures, speak with Gia Scinto, a partner at Cole Group, specializing in go-to-market executive hires for renowned startups like Airbnb and Stripe. Gia shares her extensive experience in building go-to-market teams for top startups across her different roles, including as the first talent leader at Y Combinator and as an executive talent partner at Andreessen Horowitz.
She emphasizes the importance of metrics in recruitment, the founder's role in hiring, and key considerations for early-stage companies hiring their first sales leaders. Gia also provides actionable advice on running an effective recruiting process, including aligning on job requirements, conducting thorough interviews, and ensuring a successful onboarding process.
Key takeaways:
- Set a minimum experience threshold for the role
- In the first interviewing rounds, assess the candidate against the main goals of their roles
- Set clear expectations and establish attainable goals in the initial months to facilitate a seamless onboarding into the company.
Show notes:
Gia Scinto – linkedin.com/in/giascinto
Natasha Lytton – linkedin.com/in/natasha-lytton
Micah Smurthwaite – linkedin.com/in/micah-smurthwaite-2283b49
Overview:
00:00 Introduction to Gia and Her Extensive Experience
00:54 Working with founders at Andreessen Horowitz and Y Combinator
08:13 Advice for Early-Stage Sales Hiring
12:25 Running a Successful Recruiting Process
20:35 Interview Questions for Sales Leaders
24:35 Assessing Culture Fit in Early-Stage Companies
26:31 Hiring Challenges and Lessons Learned
28:17 Pitching to Senior Candidates in Startups
29:09 Importance of Product Differentiation
30:03 Segmentation and Market Strategy
34:09 Onboarding and Setting Expectations
38:03 Back-channeling and Reference Checks
41:16 Onboarding Best Practices for Success
43:17 Common Pitfalls in Hiring
46:40 Building Go-to-Market Systems
50:41 Advice for Go-to-Market Candidates
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55:14
Navigating Growth: Sales and Scaling Strategies from Ryan Lieber, Snowflake’s First SDR
In a new episode of Path to Market, our Director Natasha Lytton and her co-host Micah Smurthwaite, Partner at Pipeline Ventures are joined by Ryan Lieber, an experienced Go-to-Market Leader and one of Snowflake’s earliest employees and its first SDR.
Together they discuss Snowflake's impressive growth trajectory, the challenges and strategies of category creation, key sales methodologies like MEDDPICC, the best approaches for scaling internationally, and cross-functional sales efforts. Ryan shares his experiences from joining Snowflake when it was an unknown startup in 2014 to its current status as a data giant with over 7,000 employees and a market capitalization of over $50 billion.
He also delves into when and how founders should hire their first SDRs and sales leaders, the metrics for measuring their success, and the role of marketing alignment in scaling sales. Moreover, he emphasizes the importance of understanding regional cultural and communication nuances, and how to leverage partnerships in new markets.
Key takeaways:
- taking an iterative approach to the sales process enables you to transition from broad outreach to focusing on sales-qualified opportunities;
- hiring SDRs earlier rather than later is not only cost-effective, but it also enables founders to focus on product development;
- choose a sales leader who isn't afraid to "get their hands dirty" and is willing to adapt to the dynamic needs of a growing startup. They are in touch with the pulse of the market and the realities faced by their teams;
- international expansion is not a uniform process and differs significantly by region. This is why understanding cultural nuances, leveraging regional partners, and ensuring the market is ripe for entry are essential considerations;
- taking a partnership approach to scaling accelerates growth and embeds credibility in the customer’s eyes.
Show notes:
Ryan Lieber – linkedin.com/in/ryan-lieber-8aa59a62
Natasha Lytton – linkedin.com/in/natasha-lytton
Micah Smurthwaite – linkedin.com/in/micah-smurthwaite-2283b49
Overview:
00:00 Introduction and Guest Background
01:00 Ryan’s Early Days at Snowflake
03:59 Career Growth and Opportunities
05:01 Building the EMEA Team
07:08 Challenges and Learnings
08:19 Finding the Ideal Customer Profile
13:57 Sales Methodology: MEDDPICC
19:30 Hiring and Building a Sales Team
21:48 The Daily Grind of an SDR
22:01 Key Traits for Sales Success
23:30 Red Flags in Sales Hiring
27:07 Effective SDR Metrics
32:09 Hiring Your First Sales Leader
34:54 The Power of Marketing in Sales
36:49 Scaling Internationally
42:26 Snowflake's Startup Program
45:02 Final Thoughts and Advice
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46:16
Path to Market: Defining and Validating Your Ideal Customer Profile with Alicia Carney
In this insightful episode, our Director Natasha Lytton and co-host Micah Smurthwaite, Partner at Pipeline Ventures are joined by Alicia Carney, a seasoned product marketing expert with extensive experience at high-growth startups like Deliveroo.
Together, they dive deep into identifying and validating Ideal Customer Profiles (ICPs) in pre and post product-market fit stages. Alicia shares her insights on navigating early market fit through to scaling operations post-product market fit.
Key takeaways:
- Define and validate ideal customer profiles (ICP) through market needs and user research
- Be intentional and thoughtful about who you are serving and the value you offer
- Focus on empirical metrics and continuous customer engagement.
Show notes:
Alicia Carney - https://www.linkedin.com/in/aliciacarney
Natasha Lytton - linkedin.com/in/natasha-lytton
Micah Smurthwaite - linkedin.com/in/micah-smurthwaite-2283b49
Interview guide link: http://bit.ly/3tJubmC
Establishing an ideal customer profile (ICP) by Notion VC
Market research platforms: userinterviews.com, pollfish.com, gong.io, grain.com
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41:28
Path to Market: The art and science behind effective GTM strategies for startups and scale-ups
We are excited to announce the launch of our new podcast series, "Path to Market," where our Director Natasha Lytton and co-host Micah Smurthwaite, Partner at Pipeline Ventures dissect the art and science behind effective go-to-market (GTM) strategies for startups and scale-ups.
The introductory episode explores essential elements of go-to-market planning, real-world examples of startups overcoming market-entry challenges, and practical advice on avoiding common pitfalls.
Highlights include:
- understanding the balance between art and science in sales;
- the importance of a focused market entry;
- the critical nature of making the right hire.
What to Expect from “Path to Market”
Future episodes will cover an array of topics, from defining your Ideal Customer Profile (ICP) to choosing between sales development representatives and product-led growth motions. Whether you’re embarking on your startup journey or are further along, there’s something beneficial for every stage.
The podcast series will feature seasoned marketing, sales, and product experts who have worked for companies such as Stripe, Snowflake, and Deliveroo.
À propos de This Much I Know - The Seedcamp Podcast
This Much I Know is the podcast from Seedcamp, Europe’s seed fund.
Tune into hear the inside story from startup founders, investors and leading tech voices: the people who’ve built businesses, scaled globally, failed fantastically and learnt massively.
Seedcamp invests early in world-class founders attacking large, global markets and solving real problems using technology. Seedcamp provides the infrastructure to fast-track a founder’s vision and create value through immediate access to smart capital, a lifelong community of support and a global network built upon a decade’s experience backing exceptional talent.