Tech Talks Daily

*]:pointer-events-auto scroll-mt-(--header-height)" dir="auto" tabindex="-1" data-turn-id= "725fc4fc-24d2-4e38-b390-212d15f98453" data-testid= "conversation-turn-11" data-scroll-anchor="false" data-turn="user"> *]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "request-WEB:61d93b93-c3cb-4640-8f43-5f9021614702-5" data-testid= "conversation-turn-12" data-scroll-anchor="true" data-turn= "assistant"> How confident are you that your business could recover from a cyberattack, cloud outage, or infrastructure failure in minutes rather than hours or even days?
In this episode of Tech Talks Daily, I explore the changing nature of enterprise resilience with Joseph D'Angelo and Cassie Stanek from InfoScale, now part of Cloud Software Group.
Our conversation looks at why many organizations still rely on backup and replication strategies that were designed for a very different era of IT. In a world of hybrid infrastructure, multi-cloud deployments, and increasingly complex application stacks, those traditional tools often protect the data but often fail to restore the business services that depend on it.
My guests shares how InfoScale approaches resilience from the application layer outward. Instead of focusing on individual components such as storage or infrastructure, the platform looks at the relationships between applications, services, and data so entire systems can be orchestrated and recovered as a coordinated unit. That distinction becomes especially important during a ransomware attack or cloud outage, where restoring a single database rarely brings a digital business back online.
We also discuss how growing regulatory pressure is changing the conversation. Enterprises are no longer expected to simply claim they have disaster recovery processes in place. Increasingly they must demonstrate, test, and prove that recovery capabilities actually work. Cassie explains how controlled "fire drill" rehearsals allow organizations to validate recovery plans without disrupting production systems, creating defensible proof that systems can be restored when it matters most.
We also look ahead to the next phase of resilience, where environments will increasingly diagnose, adapt, and respond to disruptions in real time. Instead of reacting after an outage occurs, operational resilience will rely on predictive analytics, anomaly detection, and automated response capabilities that allow systems to self-correct before users ever notice a problem.
Throughout our discussion, one theme becomes clear. IT resilience is no longer just an infrastructure conversation. It has become a business continuity strategy that directly affects revenue, customer trust, and competitive advantage. As organizations depend more heavily on digital services, the ability to recover quickly from disruption is becoming one of the defining capabilities of modern enterprise technology.
So after listening, I'm curious about your perspective. Do you think most organizations are truly prepared for operational resilience in a multi-cloud world, or are many still relying on backup strategies that were built for a much simpler IT environment?

Have you ever bought a ticket to a show and wondered why the experience still feels strangely disconnected, with one app for ticketing, another for marketing, another for refunds, and a dozen spreadsheets held together by late nights and good intentions?
In this episode of Tech Talks Daily, I'm joined by Ritesh Patel, co-founder of Ticket Fairy, to talk about the technology behind live events and why it has lagged behind other industries in some surprisingly familiar ways. Ritesh makes the case that most organizers are operating more like creative founders than corporate operators, building "mini cities" for a weekend with tiny teams, tight budgets, and very little margin for error. That reality shapes every technology decision, and it explains why fragmented tools and siloed data can become a hidden tax on the business.
Ritesh walks me through Ticket Fairy's full stack approach, bringing ticketing, marketing, CRM, logistics, and payments into a single system, and why unifying data changes the economics of running an event. We dig into practical examples that go beyond vague AI talk, including how small workflow fixes can speed up entry, improve the on-site experience, and even translate into real revenue uplift once you multiply time savings across thousands of attendees.
We also get into where AI agents and large language models are already finding a foothold in events, particularly around unstructured documents like artist specs, supplier agreements, and operational paperwork that can swallow hundreds of hours. Ritesh shares why "AI-native" should mean more than a writing assistant in a text box, and what it looks like when AI becomes an extension of a lean events team, including a prototype voice agent designed to handle common ticket-holder questions without creating new support bottlenecks.
If you're interested in the real business mechanics of events, and how SaaS, payments, data, and AI can quietly shape everything from entry lines to repeat attendance, this conversation offers a fresh way to think about an industry that touches all of us, even when we don't think of it as a tech story.
And as a bonus, Ritesh leaves a music recommendation that sent me back to an album I had not played in years, Burial's Untrue, with "Archangel" as the track to start with. After listening, tell me this, where do you think unified data and practical AI will make the biggest difference in live experiences over the next couple of years, on the promoter side or the fan side, and why?

Have you ever looked at a global hiring plan and wondered whether you are building a team, or accidentally buying a bundle of hidden fees, legal risk, and avoidable stress?
In this episode, I'm joined by Oksana Petrus from Alcor, where she leads customer success and operations, helping tech companies build and scale engineering teams across Eastern Europe and Latin America.
If you have ever tried to expand beyond your home market, you know the promise is real, access to great talent, broader coverage across time zones, and the chance to build faster. But the reality can get messy quickly once contracts, compliance, culture, and cost assumptions collide.
Oksana brings a sharp perspective because she has seen both sides. Earlier in her career she worked as a lawyer with outsourcing providers, so she understands how pricing structures and contracts can create surprises once a team is already in motion.
We talk about why so many leaders start out thinking outsourcing will be simple, then discover they cannot clearly see what they are paying for, who is actually doing the work, or how much of the spend is going to overhead.
We also discuss the growing challenge of trust in recruiting, especially as AI tools make it easier to fake profiles, inflate experience, and even perform better in interviews than the person behind the screen can deliver on the job.
Oksana shares how teams are responding with stronger verification, background checks, and a more transparent operating model so hiring managers can feel confident about who they are bringing in.
We also dig into the real cost of global scaling, and why "salary charts" are only the starting point. Oksana explains how benefits, taxes, local customs like a 13th salary, currency controls, and even language realities can derail budgets and slow hiring if teams do not have local insight. The result is often frustration on both sides, candidates lose momentum, managers lose time, and projects drift.
Culture comes through as a theme too, and not in a vague, feel good way. We talk about how different regions communicate, how expectations need to be set early, and why "challenge culture" can be a strength when leaders welcome it.
Oksana shares an example of a CTO who came to value Eastern European teams precisely because they questioned decisions and offered alternatives that improved outcomes.
If you are a founder, CTO, or business leader thinking about scaling an engineering team this year, this episode is a practical look at what tends to go wrong, why it gets expensive, and how to build a smarter path forward without overcommitting too early.
 Where do you think the line is between smart global expansion and taking on complexity before your business is ready for it, and what has your own experience taught you?

How can a world that produces more than enough food still leave millions of people struggling to put a healthy meal on the table?
In this episode of Tech Talks Daily, I speak with Jordan Schenck, CEO of Flashfood, about the growing paradox at the heart of our global food system. Grocery prices are climbing, families everywhere are making harder choices at the checkout, and food banks are seeing rising demand. Yet at the same time, vast quantities of perfectly edible food never make it onto a plate.
Jordan shares the startling scale of the problem. In North America alone, billions of pounds of edible food are thrown away every year, including huge volumes from grocery stores themselves.
Fresh produce, meat, and dairy often end up discarded even though they remain safe and nutritious to eat. The result is a system where food waste and food insecurity grow side by side, despite a supply chain that already produces far more calories than the world needs.
Flashfood is attempting to change that equation with a simple but powerful idea. Through its marketplace app, the company partners with grocery retailers to sell surplus food at steep discounts before it reaches the landfill.
Shoppers gain access to fresh groceries at far lower prices, while retailers recover value from inventory that might otherwise be lost. What emerges is a rare triple win for shoppers, grocers, and the environment.
During our conversation, Jordan explains how consumer behavior, retail expectations, and supply chain logistics have shaped today's food waste problem. She also shares how technology and data are beginning to shift the system in a different direction.
Flashfood is now working with more than two thousand grocery partners across North America and serving over a million users, using data and AI to help retailers price surplus inventory more effectively and move products before they are discarded.But the story behind Flashfood is also personal.
Jordan reflects on her earlier experiences at Impossible Foods and as founder of the beverage brand Sunwink, and how those roles helped her see both the strengths and weaknesses inside modern food production.
Over time, she began to question whether the industry truly needed more products on shelves, or whether the bigger opportunity lay in fixing the inefficiencies that already existed.
Our discussion touches on the psychology of grocery shopping, the economics of surplus inventory, and the cultural expectations that lead retailers to overstock shelves in the first place.
We also explore why many consumers are more open to buying discounted food than retailers once believed, particularly as the cost of living continues to rise.

Perhaps most encouraging of all is the idea that solving food waste does not require entirely new supply chains or radical lifestyle changes. Sometimes it simply requires connecting the dots between food that already exists and the people who need it most.

Is 2026 the year AI finally has to prove it is worth the investment?
In this episode, I'm joined by Chris Riche-Webber, VP of Business Intelligence and Analytics at SmartRecruiters, to explore why so many AI and agentic AI initiatives stall after the pilot phase and what separates the projects that scale from the ones that quietly disappear. With Gartner predicting that more than 40 percent of agentic AI programs could be cancelled by 2027, Chris brings a pragmatic, data-led perspective on what is really happening inside organizations as the hype meets operational reality.
We talk about the fundamentals that have not changed despite the new technology. Influence, clearly defined problems, measurable impact, and adoption still determine success, yet they are often overlooked in the rush to deploy the latest tools. Chris explains why "good vibes" are no longer enough in front of a CFO, how to baseline outcomes properly, and why ownership of results is one of the most common missing pieces in enterprise AI programs.
A big part of the conversation focuses on what Chris calls the "agent washing" problem. Just as products are sometimes marketed with fashionable labels that do not reflect their real value, many solutions are being positioned as agentic without delivering true autonomy or business outcomes. We discuss how leaders can cut through the noise by asking better questions, aligning technology to specific use cases, and recognizing when simple automation is the right answer.
Trust, adoption, and measurable ROI emerge as the three signals that determine whether an AI initiative survives. Chris shares a clear framework for defining these signals in a way that is consistent, comparable over time, and meaningful to the executive team. We also explore how connecting talent decisions to revenue, productivity, and retention changes the conversation, especially in the context of SmartRecruiters' broader SAP ecosystem and the opportunity to link people data directly to business performance.
This is a conversation about moving from experimentation to accountability, from buying narratives to solving real problems, and from technology-first thinking to outcome-first leadership.
So as the window for easy wins closes and the demand for proof of value grows, will your AI strategy be remembered as a pilot that generated excitement or as an initiative that delivered measurable business impact?