The Perfect Scam

David is a seasoned traveler who has visited over 30 countries. He and his wife are looking forward to a trip to Budapest when he receives an email from Lufthansa about a scheduling change. Hoping to rebook their connecting flight and having no luck with the email link, David searches for a customer service number and calls it. This "Lufthansa" helps him rebook the trip on a more complicated route and promises to reimburse him for the substantial charges. Later, when he discovers additional charges on his credit card, he is alerted to the scam costing him over $12,000.

Writing is Barbara's retirement hobby and her passion. She has several self-published books, but she dreams of her stories reaching a wider audience. So when a company called PageTurner contacts her with exciting plans for her books, she is thrilled. The company is eager to develop artwork and promotional strategies, although each new step comes with another fee for Barbara to pay. The costs are consuming most of her retirement savings, and when PageTurner claims that Hollywood is interested in the movie rights to one of Barbara's books, she suspects the company might be a fraud.

A late-night call from their son Brian has Barry and Joan concerned. Brian sounds panicked and says he urgently needs $280,000. They do not have that kind of money available, and Barry, a trained counselor, immediately senses that something is wrong. Brian then reveals how an online romance evolved into a crypto investment opportunity, and how he now believes he must pay taxes to access his supposed earnings. Fortunately, Barry and Joan's quick thinking and compassion stopped the scam from going any further.

In Part 2 of this 2023 episode, criminals are running the grandparent scam all over the San Diego area. Often crimes like this go unsolved, but FBI agent Brady Finta and his law enforcement partners believe this situation is unique. There is a video and an eyewitness. Arresting the messenger who took Susan's $9,000 might just bring down an entire criminal operation. But investigators must proceed carefully.

In this 2023 episode, when Susan gets a frantic call from her "grandson" saying he's been in a terrible accident, she doesn't waste any time. She rushes to get him the $9,000 he requested for legal fees, but as soon as she hands the money to the courier, the phone line goes dead. She knows instantly that it was a scam. Similar crimes are popping up all over her area, and the stack of case files is pretty big by the time it lands on FBI agent Brady Finta's desk.