The Vertical MRO Podcast

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.In this episode of the Vertical MRO Podcast, host Jon Gray sits down with aviation veteran Terrence Eissfeldt, whose four-decade career spans from Okanagan Helicopters to founding Boundary Aviation Solutions his own consulting business. Terrence shares stories from his early days in the industry, his family’s deep aviation roots, and the pivotal moments that shaped his path from the hangar floor to leadership roles.The conversation explores how mentorship, trust, and community remain the cornerstones of aviation maintenance — even as technology, AI, and staffing challenges reshape the landscape. Terrence reflects on what’s changed, what hasn’t, and how maintainers can stay grounded while embracing the tools and innovations that will define the next generation of helicopter maintenance.With a focus on human connection, work-life balance, and passing on hard-won wisdom, this episode is a tribute to the people who keep rotorcraft flying safely and efficiently — and to the mentors who inspired them to do it well.Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Vertical Aviation International.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.In this episode of the Vertical MRO Podcast, host Jon Gray sits down with aviation veteran Terrence Eissfeldt, whose four-decade career spans from Okanagan Helicopters to founding Boundary Aviation Solutions his own consulting business. Terrence shares stories from his early days in the industry, his family’s deep aviation roots, and the pivotal moments that shaped his path from the hangar floor to leadership roles.The conversation explores how mentorship, trust, and community remain the cornerstones of aviation maintenance — even as technology, AI, and staffing challenges reshape the landscape. Terrence reflects on what’s changed, what hasn’t, and how maintainers can stay grounded while embracing the tools and innovations that will define the next generation of helicopter maintenance.With a focus on human connection, work-life balance, and passing on hard-won wisdom, this episode is a tribute to the people who keep rotorcraft flying safely and efficiently — and to the mentors who inspired them to do it well.Special thanks to our sponsors, Metro, Vertical Aviation International and Rotorcraft Support Inc. 

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS, in partnership with Vertical Magazine.In this episode of Vertical MRO Podcast, hosts Ronie, Scott, Terrence and Jon, along with producer and host David, reflect on the past year. We have an opportunity to discuss highlights, and the growth of the maintenance, repair and overhaul (MRO) community developed through the podcast and the Vertical MRO Conference.We also talk about the excitement surrounding the next generation of aviation professionals and the need for continued conversations promoting the maintenance community. Lastly, we discuss what is exciting for 2026 as we look forward, sharing our hopes for the future of the industry and emphasizing the importance of investing in people and adopting new technology.Special thanks to our sponsors, SAFE Structure Designs, Vertical Aviation International and Airbus.

Welcome to the Vertical MRO Podcast, brought to you by Vertical HeliCASTS and in partnership with Vertical Magazine.Recorded live at the inaugural Vertical MRO Conference in Kelowna, British Columbia, this episode features a panel discussion on one of the industry’s most transformative topics: Technology and the future of rotorcraft maintenance.Hosted by Jon Gray, this conversation brings together Seth Hardage, CEO of Rotorcraft Repair and Manufacturing; Ronnie Ries, vice president of marketing at GPMS; and Joaquin DeMoreta, CEO and founder of Digital AirWare. Together, they explore how cutting-edge technologies — from health and usage monitoring systems (HUMS) to predictive maintenance and digital data integration — are redefining how maintainers troubleshoot, prevent issues, and keep aircraft mission-ready.The panel dives into the changing role of technology in day-to-day maintenance, discussing how smarter tools and connected systems are improving efficiency, enhancing safety, and helping retain a new generation of technicians.From vibration analysis to data-driven diagnostics, the experts share how innovation is transforming rotorcraft maintenance from a reactive process to a predictive science — and why embracing technology is key to the industry’s future success.This live panel captures the spirit of collaboration and forward thinking that defined the Kelowna conference, where maintenance professionals, engineers, and innovators came together to shape what’s next for the rotorcraft maintenance, repair and overhaul community.Special thanks to our sponsors, Precision Aviation Group, Robinson Helicopter and Anodyne Electronics Manufacturing.

Welcome to Vertical MRO Alerts, presented by Bell!In this Alert, Product Support Engineering Manager Marc Dubé is joined by Sebastien Rousseau, Product Lead for the Bell 429, to walk operators through two service directives released simultaneously—a new Alert Service Bulletin (ASB 429-25-69) and an accompanying Operational Service Notice (OSN).These directives address non-conforming crew and passenger seat covers installed on certain Bell 429 aircraft. Marc and Sebastien explain how additional foam added during cosmetic rework impacted the energy-attenuation performance of some crew seats, prompting a required crew-seat replacement under the ASB. Passenger seats, which carry lower criticality, are handled separately under the OSN.The episode covers operator questions Bell has already received—including how third-party-modified seats are handled, what to expect regarding turnaround times, and why rework of passenger seats involves more logistical variables such as upholstery styles, stitching, colors, and custom configurations. They also discuss how operators can streamline the process by confirming interior renderings early and placing orders well ahead of the three-year compliance window.For full details, operators should always refer directly to the official Alert Service Bulletin. The full library of episodes is available to listen to on demandWe want to hear from you! - [email protected] help with your Bell helicopter? - [email protected]